Legal Assistant

CASA INC•Hyattsville, MD

9d•$22 - $25

About The Position

The Legal Assistant provides general, case, and project support to members of the Legal Department at We Are CASA and CASA in Action. The role focuses on entering, verifying, and analyzing data; generating program reports; scheduling client intake; and coordinating volunteers and partner organizations. The Legal Assistant also conducts client intake and case assessments, supports community outreach and education, maintains client records, and provides administrative support. The position may include other assigned tasks and special projects related to the role. We Are CASA’s legal program seeks creative strategies to address abuses and injustices, working with immigrant leaders, organizers, staff, partner organizations, and direct-service teams. Employees in this role share their time between We Are CASA and its separate but related sister organization, CASA in Action; this does not affect salary or benefits. This is a union-represented position.

Requirements

Bachelor’s degree or at least two years of experience performing related work.
Excellent computer skills, including Microsoft Word, Excel, and other databases, and willingness to learn additional programs.
Bilingual English and Spanish proficiency, written and spoken.
Excellent written and spoken communication skills.
Excellent customer service skills and ability to handle changing situations, walk-in requests, and phone requests.
Ability to learn quickly and prioritize tasks in stressful situations.
Ability to work independently and as part of a team.
Experience providing legal services to immigrant or working-class communities.

Nice To Haves

Familiarity with Salesforce and Google Workspace.
French language skills.

Responsibilities

Enter, verify, and analyze data relevant to Legal Department operations.
Compile and report statistics and narrative explanations concerning clients, cases, activities, and results.
Work with the IT department and other relevant departments to streamline data entry and reporting.
Build relationships and networks with agencies that can help address We Are CASA members’ needs.
Develop a network of partners who can provide case assistance, establish systems for partner coordination, and serve as a liaison between We Are CASA and partners.
Communicate with Legal Department staff to identify partner engagement opportunities.
Interact professionally and effectively with partners.
Schedule, coordinate, and assign partners to appropriate opportunities.
Work with Legal Department leadership to draft, maintain, and publish partner guidelines, best practices, and training manuals.
Schedule and conduct initial client intake and case assessments, and follow up with clients as needed.
Lead community outreach and education sessions, including Know Your Rights sessions.
Maintain documentation of client contact and services provided.
Help create referral guides, update online guides, and publish community education materials.
Provide administrative support, including ordering office supplies, managing case files, accounting, and publicizing legal services.
Support organizational power-building activities by referring clients to the community organizing department and collaborating with other departments on organizational objectives and campaigns.
Address problems raised by members and others identified by the organization as high-priority or urgent.
Provide high-quality service and responses to members, partners, vendors, visitors, callers, and other people encountered in the role.
Support the development and expansion of the membership program and services.
Maintain a positive attitude.
Perform other duties assigned by the supervisor that relate to the position.

Benefits

Paid time off, including annual leave starting at three weeks per year, two weeks of sick leave, three days of personal leave, and additional compensatory leave for exempt employees.
Sixteen paid holidays per calendar year.
Health, dental, and vision insurance, with employer premium contributions described in the posting.
Basic life and AD&D insurance.
Long- and short-term disability insurance.
Professional development reimbursement of up to $3,000 for eligible work-related courses of study.
Employee Assistance Program.
Flexible Spending Account, including dependent care.
401(k) retirement plan with a 2% employer discretionary match.
Supplemental health insurance.
Mileage reimbursement for positions required to drive on We Are CASA business.
Cell phone stipend for positions required to use a personal cellphone for We Are CASA business.