Legal Assistant - Dispute Resolution & Advocacy & Business Law - 3+ Years - London (Hybrid)

Lerners LLP•London, ON

4d•CA$55,670 - CA$65,900•Hybrid

About The Position

Lerners LLP is seeking a Legal Assistant to support its Dispute Resolution & Advocacy and Business Law team in London, Ontario. The firm offers a full range of legal services throughout Ontario with offices in London, Toronto, Strathroy, and Kitchener. Lerners provides an attractive work environment with excellent support services and state-of-the-art technology, fostering a fast-paced yet supportive and collegial culture. This hybrid position requires a minimum of three days per week in the office. The ideal candidate will have over three years of experience in a similar role and possess strong client service skills.

Requirements

3+ years’ experience as a legal assistant.
Familiarity with the Rules of Civil Procedure.
Proactive and responsive, with a strong sense of ownership and accountability for tasks and client interactions.
Exercises judgment in client and internal communications.
Ability to work both independently and collaboratively within the firm.
Highly organized and able to manage competing priorities in a fast-paced environment.
Strong client service skills, with the ability to communicate effectively, professionally, and calmly in all situations.
Excellent organizational and time management skills, with strong attention to detail.
Confident using Microsoft Office and Outlook, with the ability to learn new systems quickly.
Demonstrated ability to take initiative and work proactively.

Nice To Haves

Litigation and Employment Law experience considered an asset.

Responsibilities

Serving as a primary point of contact for clients, including handling new client inquiries, conducting intake conversations, and building strong client rapport.
Coordinating full intake process, conducting conflict searches and effectively managing opening and closing files.
Drafting correspondence, responding to client inquiries, and ensuring timely follow-up on all communications.
Supporting billing processes, including preparing accounts, issuing invoices, following up on outstanding accounts, and assisting with collections as needed.
Proactively manage calendar, schedule meetings, and ensure full preparation of materials in advance.
Assisting in identifying and triaging client concerns, escalating issues where appropriate.
Prepare and organize retainer and privacy documentation.
Conducting cold and warm outreach as needed, ensuring timely and professional responses to prospective and existing clients.
Maintaining organized files, including scanning and uploading to document management system, while ensuring work is completed accurately and within tight timelines.
Maintaining an effective bring-forward system, including tracking filing deadlines, timelines, and managing lawyers’ calendars.
Compiling, serving, and filing motion records and other court or tribunal documents.
Other duties related to the administration of the practice.