Legal Appearance Verification Specialist

ABC Legal Services•Longmont, CO

12d•Onsite

About The Position

Docketly is an appearance counsel provider that matches local attorneys with large firms needing coverage for short, procedural hearings nationwide. They are seeking a Verifications Specialist to ensure the accuracy and quality of hearing information before it is shared with their attorney network. The company culture is casual, open, and direct, supporting independent thinking and employee growth. This position is full-time and located in Docketly's HQ Office in Longmont, Colorado.

Requirements

2 years' experience in data verification, customer service, tech support, or a similar role.
Exceptional attention to detail and accuracy.
Comfortable with repetitive tasks and maintaining focus in a fast-paced environment.
Basic troubleshooting experience.

Nice To Haves

Exposure like Claude, Codex, and OpenAI Platform are a plus.
Any experience in SQL, Python, Java a plus.

Responsibilities

Review and verify hearing information for accuracy before publishing to the attorney network.
Compare details from multiple sources to ensure consistency and completeness.
Accurately document and confirm hearing data, attachments, and related materials.
Send out verified hearing schedules and links to attorneys.
Respond to tickets and basic customer service inquiries, offering simple tech troubleshooting.
Maintain a consistent pace of verification, meeting and exceeding daily and weekly targets.
Communicate clearly and ask questions when clarification is needed.