Legal AI Engineer

Thomson Reuters•Eagan, MN

2d•$100,100 - $185,900•Hybrid

About The Position

As a Legal AI Engineer, you will help law firm customers transform how legal work gets done with Thomson Reuters Legal AI. Combining legal-practice experience, product expertise, and a practical understanding of AI, you will identify high-value legal workflows, design and test AI-enabled solutions, and help customers move successful use cases into sustained adoption. You will work closely with Practice Innovation Advisors, Forward Deployed Engineers, and other cross-functional partners to address complex customer needs and explore solutions involving advanced configuration, integrations, and custom development.

Requirements

J.D. from an accredited US law school required.
Prior experience practicing law required (e.g., in a law firm, in-house legal department, government, clerkship, or comparable legal practice setting).
Proven experience in customer- or client-facing roles, ideally engaging with Enterprise or complex accounts.
Familiarity with legal workflows and processes such as due diligence, eDiscovery, large document review, compliance, or related domains — gained through direct practice, adjacent roles, or working with legal professionals.
Demonstrable experience with generative artificial intelligence applications.
Substantial experience using a variety of online legal research and practice tools (e.g. Westlaw, Practical Law, HighQ, Relativity, Everlaw, etc.).
Demonstrated ability to learn and work hands-on with AI tools, workflow technologies, and technically complex solutions.
Experience with workflow automation, APIs, integrations, technical prototyping, data analysis, Python, or another form of exploratory coding is strongly preferred.
Experience collaborating with software engineers, solution engineers, implementation teams, or other technical specialists is preferred.

Nice To Haves

Bring experience in customer-facing roles, ideally working with Enterprise accounts.
Understand the architecture and operation of large language models (LLMs) and can apply that understanding to the hands-on design, testing, and refinement of legal AI solutions.
Are comfortable working at the intersection of legal practice and technology, translating ambiguous legal and business needs into structured requirements and testable solutions.
Can collaborate effectively with engineering and technical delivery teams, including communicating customer requirements, evaluating solution options, testing outputs, and documenting implementation considerations.
Bring experience or demonstrated aptitude in one or more technically oriented areas, such as workflow automation, system integrations, APIs, data structures, prompt and context design, technical prototyping, or exploratory coding.
Approach challenges constructively, framing Thomson Reuters solutions positively and accurately.
Are knowledgeable in due diligence, eDiscovery, managing large document sets, data rooms, and related workflows where AI can accelerate results.
Excel at communicating technical concepts and creating clear, high-quality documentation and learning materials, and can craft persuasive presentations that resonate with non-technical and often skeptical customers by focusing on their needs and outcomes rather than just product features.
Thrive on working directly with motivated customers to solve complex problems, including through in-person, on-site engagements.
Bring creativity, curiosity, and a growth mindset to problem-solving, with the ability to simplify ambiguous challenges and turn them into opportunities.
Stay up-to-date with emerging AI research and industry trends, and think critically about risks, opportunities, and societal impact.
Embrace innovation and experimentation—you view setbacks as opportunities to learn, iterate, and improve outcomes.

Responsibilities

Lead in-person discovery sessions, solution demonstrations, workflow workshops, and executive briefings with law firm customers to identify priority legal workflows and show how Thomson Reuters Legal AI can address them.
Support customers throughout the lifecycle by scoping Legal AI use cases, advising on workflow and solution design, and demonstrating legal AI capabilities.
Work with Customer Success, Forward Deployed Engineering, and other cross-functional partners to develop and execute Legal AI strategies for a focused portfolio of signature law firm customers.
Partner closely with Forward Deployed Engineering to translate complex legal workflows and customer requirements into solution designs, prototypes, integrations, or other technically enabled approaches.
Design, test, and refine advanced Legal AI workflows, including solutions that may combine Thomson Reuters products, customer systems, partner technologies, integrations, or custom development.
Apply a strong understanding of the legal technology ecosystem to determine when customer needs are best addressed through Thomson Reuters products, a partner solution, an integration, or custom development, and help orchestrate the right approach.
Document solution patterns, technical requirements, implementation considerations, and lessons learned so that successful approaches can be reused across future customer engagements.
Support customer advocacy by communicating customer needs to Customer Success and our cross-functional partners in Product, Engineering, and Marketing, and highlighting opportunities to improve and innovate our legal AI products.
Contribute to Thomson Reuters’ thought leadership by sharing expertise with customers and the broader market through events, advisory boards, or customer-facing content.
Be an effective advocate for Thomson Reuters products. Understand their strengths, areas for improvement, and roadmaps, and be able to explain on multiple levels how they can be specifically applied to take customers’ client advocacy to new heights.

Benefits

Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
Work from anywhere for up to 8 weeks per year
Grow My Way programming and skills-first approach
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
Two paid volunteer days off annually
Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance paid 100% by the employee
Optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Access to Employee Stock Purchase Plan