Leave Specialist

Jackson Lewis P.C. • Portland, OR

1d • $105,000 - $120,000 • Onsite

About The Position

The Leave Specialist is responsible for ensuring compliance and providing quality customer service for the firm’s leave and accommodation request processes under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and all associated state and local laws, rules and regulations. The Leave Specialist will support employee leave and accommodation inquiries and will work closely with the Leave Manager, Director of Total Rewards, the Well-Being Director, the General Counsel’s Office, the firm’s various Office Managing Principals and Office Administrators, the firm’s disability carrier and other teams within HR to ensure exceptional service and support for firm employees. As such the Leave Specialist will be responsible for ensuring best practices are upheld by the Leaves and Accommodations team, including reporting and tracking all communications and deadlines relating to leave and accommodation requests.

Requirements

• Minimum 5 years of relevant experience administering leave and disability.
• Exceptional organizational, teamwork, oral and written communication skills.
• Experience with HRIS systems, particularly Workday in the leaves and timekeeping modules.
• Ability to maintain the highest-level confidentiality and utilize systems and processes to ensure the confidentiality of personal health information.
• Ability to track and monitor a large number of simultaneous matters, set priorities and work in a fast-paced environment.
• In depth knowledge of leave and accommodation requirements and regulations.

Nice To Haves

• Experience in a law firm or services industry helpful.
• Knowledge of the Workday benefits module is also helpful.
• California leaves and accommodations experience is helpful.
• SHRM or PHR designations/certifications are a plus.

Responsibilities

• Ensure proper processing, tracking and approvals of all leave cases assigned from the initial notification through return to work.
• Provide required notices and documentation as required to maintain federal, state and local leave compliance.
• Oversee the Leaves and Accommodation group mailbox; assign tasks to team members and escalate as necessary.
• Maintain proper records under the firm’s leave policies and processes, with timely monitoring of all pending leave and accommodation requests, all ongoing leaves (including continuous, intermittent, and reduced schedule), and all implemented accommodations, and follow up on outstanding requests.
• Foster collaborative communication with managers and leadership, providing timely status updates and regular reporting.
• Ensure timely response and follow-up on all leave and accommodation-related information requests.
• Proactively update stakeholders on leaves, accommodations, and return to work timelines to enable updates to matter and team staffing.
• Partner with HR team members to provide guidance as a subject matter expert to firm employees on leaves and disability laws, policies, and practices, and ensure proper recording in the firm’s HRIS.
• Properly escalate issues to the Leaves Manager, Director of Total Rewards, Well-Being Director, Chief Talent Officer and internal counsel to determine appropriate responses to complicated or escalated scenarios.
• Partner with benefits team, HRIS and talent teams internal counsel on process and compliance improvements.
• Provide timely reporting to assist managers and Human Resources Business Partners to properly address potential staffing concerns.
• Facilitate interactive discussions under the firm’s accommodation process.
• Work closely with the leave and accommodations, benefits and HRIS teams to enhance system capabilities in tracking and reporting on leaves and monitoring the success of implemented accommodations through various tracking systems.
• Maintain up to date knowledge of federal, state, and local laws regarding leave, disability and confidentiality of employee personal health information/data.
• Collaborate with various stakeholders to propose and implement improvements to the firm’s leave and accommodation policies and processes.
• Build strong relationships with firm’s office and team leaders, department heads, and benefits vendors to ensure best-in-class customer service to the firm’s employees.
• Other tasks assigned by Management.

Benefits

• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending & Health Savings Account
• 12 firm-paid holidays, 2 weeks of vacation each year, and 1 hour of sick time for every 30 hours worked
• Employee assistance program and other firm benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level