Leave Programs Specialist

Cotiviti

2d•Remote

About The Position

The Leave Programs Specialist is responsible for administering and supporting company leave programs, including ADA, FMLA, Short-Term Disability (STD), Paid Time Off (PTO), and other related absence management policies. This role ensures compliance with federal, state, and local regulations, partners with internal stakeholders and third-party administrators (TPAs), and provides exceptional service to employees and managers throughout the leave process.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
2–4 years of experience in leave administration or HR operations.
Strong understanding of FMLA, ADA, STD, LTD, paid time off programs, and related regulations.
Experience working with third-party administrators and HRIS systems.
Excellent communication and interpersonal skills.
Detail-oriented with strong organizational and time management abilities.
Ability to handle confidential information with discretion.
Demonstrated ability to implement new processes, initiatives and programs.
Strong organizational skills and the ability to handle multiple priorities.
Exceptional interpersonal skills with proven ability to interact effectively with all levels of the organization.
Exceptional written and verbal communication skills matched by strong presentation skills.
Have a strong collaborative approach enabling teams to be successful.
Remaining in a stationary position, often standing or sitting for prolonged periods.
Repeating motions that may include the wrists, hands, and/or fingers.
Must be able to provide a dedicated, secure work area.
Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
No adverse environmental conditions are expected.

Nice To Haves

Experience in a multi-state environment.
Familiarity with UKG or similar HR technology platforms.
Certification (e.g., SHRM-CP, CEBS) is a plus.

Responsibilities

Administer end-to-end processes for leave programs, including FMLA, ADA accommodations, STD, and PTO programs.
Ensure compliance with applicable laws and company policies.
Maintain accurate records and documentation for all leave cases.
Respond to inquiries and provide support to employees and managers regarding leave policies and procedures.
Provide guidance on eligibility, documentation requirements, and timelines.
Communicate clearly and empathetically throughout the leave process.
Monitor changes in federal, state, and local leave laws and recommend policy updates.
Ensure adherence to ADA requirements and coordinate reasonable accommodations between TPA and business leaders.
Ensure compliance with PTO policies and monitor changes legislatively related to paid time off programs.
Collaborate with third-party administrator to manage FMLA, ADA, STD, and LTD claims and other outsourced leave programs.
Review and reconcile vendor reports for accuracy and compliance.
Partner with internal stakeholders, including HR Business Partners, Payroll, Benefits, Legal and Employee Relations to ensure seamless leave administration.
Support integration of leave data with HRIS and payroll systems.
Prepare regular reports on leave utilization, trends, and compliance metrics.
Identify opportunities for process improvement and efficiency.
Complete all responsibilities as outlined in the annual performance review and/or goal setting.
Complete all special projects and other duties as assigned.
Must be able to perform duties with or without reasonable accommodation.