Leave Payroll Analyst - SME Level Excel Exp is Required

Military Spouse Corporate Career Network

52d•Remote

About The Position

As a Leave Payroll Analyst on Sparrow's Customer Experience team, you will be responsible for preparing employee leave and payroll calculations for our customers. This role involves supporting leave specialists by preparing customized payroll plans and reconciliations, ensuring accuracy and adherence to customer payroll deadlines. You will also collaborate with various internal teams (leave specialists, sales, marketing, engineering) and external customers' payroll teams to ensure successful setup and implementation of personalized payroll plans, schedules, and workflows. Additionally, you will contribute to product improvement by collecting feedback, identifying software enhancements, and implementing process improvements to address customer needs and inefficiencies. This is not a traditional full-cycle payroll role; instead, you will focus on creating payroll plans and becoming a subject matter expert in leave payroll.

Requirements

2+ years of experience in data-focused operations, payroll, accounting, or bookkeeping.
Advanced Excel experience to include using functions, formulas, and cell formatting.
Excellent spreadsheet skills.
Adept at using Excel functions, formulas, and cell formatting.
Superior organization skills and detail-oriented.
Able to manage a multitude of tasks with accuracy and attention to deadlines.
Outstanding verbal and written communication skills.
Clear, empathetic communicator able to distill complex information to ensure understanding.
Able to work with different communication styles.
Trustworthy and able to handle confidential information appropriately.
Learner's mindset: Highly self-directed, adaptable, and open to feedback.
Able to become a subject matter expert in leave payroll.

Nice To Haves

This is not a traditional payroll role so you will not be doing full-cycle payroll. Instead you will create payroll plans for our customers.

Responsibilities

Provide internal support for leave specialists with leave and payroll calculations.
Prepare customized and personalized payroll plans and payroll reconciliations for customers' payroll teams.
Ensure correct personalized payroll plans are calculated on the Sparrow dashboard.
Interface and collaborate with leave specialists, sales and marketing, and engineering teams.
Collaborate with customers' payroll teams to understand their payroll needs.
Assist with the setup of customized personalized payroll plans, payroll schedules, and payroll workflows.
Share best practices for leave payroll.
Collect and share product feedback.
Identify improvements in payroll calculations software and services.
Provide input on payroll system integrations.
Implement process improvements to resolve inefficiencies and address customer pain points.