Leave Coordinator

Insperity•Kingwood, TX

9d•Hybrid

About The Position

This position is responsible for providing administrative support to the Leave Administration group. This position also verifies supporting documentation provided for a leave of absence and that benefits payments are received during the active benefits continuation period. Additionally, this position updates an employee’s status on the onset of a leave of absence and at the closing of a leave record timely in the payroll system.

Requirements

High School Diploma or equivalent is required.
Competent in basic mathematics calculations; strong computer skills including data entry in Microsoft Office suite, Excel, Word/Windows, and other applications.
Communicates tactfully and effectively, verbally and in writing, and maintains effective work relations with those encountered during employment, familiar with modern office methods, practices, procedures and equipment.

Nice To Haves

One to three years of related work experience in leave administration is preferred.

Responsibilities

Gains and maintains knowledge of current FMLA regulations, state leaves, income replacement laws, as well as corporate leave and income replacement policies.
Interacts with and maintains productive working relationships with team members, vendors, state agencies and internal and external customers on a frequent and continual basis.
Distributes the incoming tasks daily for processing.
Researches and processes assigned system generated tasks related to leave administration.
Administers the leave return to work process, including triggering the appropriate benefit reinstatement selection.
Provides the FMLA usage for a leave to the employee at the closing of a leave of absence record.
Collaborates with the client and Field Service personnel when additional documents are needed to close a leave of absence record.
Researches and coordinates with clients and Field Service personnel when processing the Intermittent Absence Report to obtain updated usage for an employee's leave of absence.
Updates the payroll system to place and remove an employee on a leave of absence status.
Audits and reconciles the weekly discrepancy report and ensures the payroll and leave tracking system is updated appropriately.
Analyzes and compiles supporting information for subpoena requests sent to Leave Administration.
Prints daily system-generated letters and prepares them for mail according to established departmental guidelines.
Reviews state specific generated letters and determines what additional state inserts to include.
Delivers all completed claim-related documents to vendors and state agencies in a timely manner.
Scans and uploads all completed claim-related documents in the employee’s leave record in a timely manner.
Oversees and distributes all Leave Administration mail from internal and external customers.
Analyzes the returned mail and notifies the employee to obtain an updated mailing address.
Oversees the inventory of resources and supplies, such as leave kits and state inserts, for Leave Administration.
Identifies process needs and suggests enhancements to streamline procedures and clarification of leave-related communications.
Creates job aids for the department as needed.
Prepares and transmits documents for efficient record keeping.
Works as a team member to maintain the highest level of customer service quality and productivity.