Leave Administrator

GFT. • Owings Mills, MD

1d • $70,000 - $110,000 • Hybrid

About The Position

GFT is seeking a knowledgeable and service-oriented Leave of Absence Administrator to join our Human Resources team. This role provides an opportunity to make a meaningful difference in the employee experience by helping employees navigate leaves of absence and workplace accommodations during some of the most important and often complex moments in their lives. The Leave of Absence Administrator will manage GFT's leave programs and serve as a trusted resource to employees, managers, HR Business Partners, Payroll, and our third-party administrator. The ideal candidate combines strong knowledge of leave administration and regulatory requirements with empathy, sound judgment, attention to detail, and a commitment to delivering an exceptional employee experience.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 3+ years of experience in Human Resources, benefits, or leave administration
• Working knowledge of FMLA, short- and long-term disability, leaves of absence, and applicable state leave requirements
• Understanding of ADA workplace accommodation requirements and the interactive process
• Strong attention to detail with demonstrated ability to maintain accurate records and manage multiple cases simultaneously
• Excellent written and verbal communication skills with the ability to explain complex information clearly and compassionately
• Demonstrated ability to handle sensitive and confidential information with professionalism and discretion
• Strong problem-solving, analytical, organizational, and customer-service skills
• Experience working with HRIS/HCM and third-party benefits or leave administration platforms
• Ability to collaborate effectively across HR, Payroll, business leadership, employees, and external partners

Nice To Haves

• PHR or other relevant HR certification
• Workday experience
• Knowledge of workers' compensation requirements
• Experience supporting leave administration within a multi-state organization

Responsibilities

• Manage the end-to-end administration of leaves of absence, including FMLA, short- and long-term disability, military, personal, parental, and other company-sponsored leave programs
• Guide employees and managers through leave options, eligibility requirements, documentation, timelines, and status throughout the leave process
• Serve as the primary liaison among employees, managers, HR Business Partners, Payroll, and GFT's third-party leave administrator to ensure timely and accurate coordination
• Maintain complete and accurate leave records and track employee absences within GFT's HCM system
• Partner closely with Payroll to ensure accurate processing of pay and time related to employee leaves
• Review workplace accommodation requests and partner with appropriate stakeholders to identify reasonable accommodation options in accordance with the ADA, applicable laws, and company policies
• Monitor changes to federal, state, and local leave requirements and recommend updates to policies and procedures to maintain compliance
• Support the administration of benefits programs and annual enrollment activities, including vendor testing and employee communications
• Maintain confidentiality and exercise sound judgment when managing sensitive employee information and complex situations
• Identify and implement process improvements that increase efficiency, consistency, and the employee experience

Benefits

• wellness programs
• parental leave
• pet insurance
• medical, dental, vision, disability, and life insurance
• Tax-deferred 401(k) savings plan
• Competitive paid-time-off (PTO) accrual
• Tuition reimbursement for continued education
• Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations
• Incentive compensation for eligible positions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level