Leasing Specialist - Farmville, VA

The Caton Companies•Farmville, VA

4d•$17 - $20•Onsite

About The Position

Management Services Corporation (MSC), one of The Caton Companies, is seeking a full-time Leasing Specialist for Belmont Landing Apartments and The Churchill Apartments in Farmville, Virginia. The role markets and leases rental units to maximize occupancy and support the management marketing plan. The Leasing Specialist performs duties competently, professionally, and promptly in accordance with company policies and Fair Housing Laws. The position involves helping prospective residents find an apartment, assisting residents and visitors, maintaining office coverage, and providing accurate, current information about the properties, rental rates, lease terms, apartment specifications, amenities, and company policies. The specialist shows apartments, pre-qualifies prospects, follows up on inquiries, processes applications and supporting verifications, prepares leases and move-in materials, accepts fees and deposits, maintains leasing activity records, and inspects apartments for show quality and readiness. Typical hours are Monday through Friday, 8:30 a.m. to 5:30 p.m., and every other Saturday, 9:00 a.m. to 3:00 p.m. A weekday off is provided during weeks when the employee works Saturday. Salary depends on skills and experience.

Requirements

High school diploma or equivalent.
Previous marketing, sales, or customer service experience normally acquired through some work experience.
Ability to work the stated schedule, including every other Saturday and a weekday off during those weeks.

Nice To Haves

College degree preferred but not required.
Two to three years of previous experience.
Leasing experience is not required.

Responsibilities

Market and lease rental units to maximize occupancy and support the management marketing plan.
Greet and assist residents, prospective residents, and visitors promptly and courteously; answer telephones, schedule prospect appointments, and maintain office coverage.
Provide accurate information about the community and apartments, keep information current, and maintain historical information files.
Maintain thorough knowledge of rental rates, lease terms, apartment specifications and locations, property amenities, and company policies.
Show and demonstrate apartments using proper procedures, pre-qualify prospective residents, and follow up on inquiries by telephone and written correspondence.
Process applications promptly and thoroughly according to rental criteria; run credit reports, verify employment and housing references, and submit applications to the Property Manager for approval.
Maintain timely and considerate communication with prospects and applicants.
Accept application fees, reservation deposits, and move-in rent while following rental and record-keeping procedures.
Prepare accurate, legible renewal and initial leases 24 hours before scheduled move-ins, and review lease and resident information with approved applicants before move-in.
Maintain satisfactory telephone-to-visit, show-to-lease, conversion, and TPA ratios.
Keep the move-in calendar updated and prepare move-in and renewal packets as required.
Enter traffic activity information in MRI daily.
Inspect available and model apartments for show quality and maintenance work orders, record descriptions for pricing, and inspect rented apartments at least 48 hours before move-in.