Leasing Specialist

The Bainbridge Companies • Winter Park, FL

8d • Onsite

About The Position

The Bainbridge Companies is seeking an inspiring and customer-focused Leasing Specialist to join their team. This role involves tailoring the leasing experience to each guest, closing leases, and providing excellent customer service to current residents. The company emphasizes experience and its team members, managing over 60 apartment communities with a unique approach to property management.

Requirements

• Previous leasing or sales experience preferred
• Excellent communication and interpersonal skills
• Team-oriented
• Strong customer service orientation and the ability to build rapport with diverse people
• Detail-oriented
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite and property management software (Yardi, Knock, OneSite)
• Ability to fluently read and write English.
• Accurately perform intermediate mathematical functions and use all on-site resident management software functions.
• Ability to work any of the seven days of the week, 52 weeks of the year.
• Ability to serve on-call, as scheduled or as necessary.
• Ability to travel to attend various company gatherings.
• Excellent communication skills
• Team-oriented with the ability to work independently on occasion
• Superior sales skills
• Strong customer service orientation
• Leadership skills and coaching ability
• Ability to read, analyze, and interpret all forms of information
• Well-organized with the ability to prioritize and multi-task
• Demonstrate tact and diplomacy
• Basic computer and Internet knowledge
• Expanded knowledge of Internet marketing
• Intermediate knowledge of MS Word and Excel; proficiency with Outlook
• Ability to operate and understand personal computer functions and company-utilized software packages
• Commit to ongoing professional development and career growth
• Must wear career apparel based on defined company standards

Nice To Haves

• College degree preferred
• College degree is a plus but not a requirement.

Responsibilities

• Enthusiastically greet guests, understand their needs, and tour luxury communities to showcase the community and its unique offerings.
• Prepare lease paperwork, conduct credit/background checks, manage the move-in process, and ensure a smooth move-in day experience.
• Develop and implement local and digital marketing strategies across social media, events, and promotional activities.
• Provide best-in-class customer service to residents and guests, promptly addressing questions, concerns, and maintenance requests.
• Proactively reach out to prospects via phone, email, and networking to generate leads and schedule tours.
• Assist with lease renewals and resident retention efforts by building strong relationships and providing personalized service.
• Perform administrative duties including reporting, maintaining leasing files, updating databases, and processing rental payments.

Benefits

• Competitive salary and commissions
• Comprehensive benefits package including health insurance, vision, dental, 401K company match, and paid time off
• Opportunities for professional development and promotions within a growing company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED