Leasing Specialist (Luxury Lease-Up)

Atrium Management Company•Deltona, FL

20h•$18 - $20•Onsite

About The Position

Atrium Management Company is seeking an experienced Lease-Up Specialist for Cardinal Village, a luxury BTR community of 60 garden-style apartments in Deltona. This role serves as the primary contact for prospects and residents, focusing on marketing, sales, and customer service. The community is located in the Dupont Lakes area, offering proximity to amenities while maintaining a peaceful environment overlooking a lake. The position reports directly to the Regional Property Manager.

Requirements

At least 1 year experience in leasing, and/or customer service or sales background (preferably within luxury goods or services)
A high school diploma or equivalent
Reliable transportation and valid Florida Driver License
Soft Skills: Highly organized with excellent time management skills. Skilled in conflict resolution, client satisfaction, negotiation and handling difficult conversations.
Mindset: Self-disciplined, goal-driven, professional, positive, energetic and resourceful, hands-on, adaptable, and dependable.

Nice To Haves

Class-A Lease-Up experience
3+ years experience as an Assistant Property Manager or Leaser in multi-family housing
Bi-lingual (conversational English and Spanish)
Experience with Appfolio, Property Meld or similar systems
CAM or ARM certification
AA or Bachelor's Degree

Responsibilities

Responsible for all lease administration duties
Monitor collections and coordinate default proceedings
Partner with the Director of Marketing on creation and execution of strong local marketing efforts and campaigns
Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives
Supports and participates in fulfilling the customer service and leasing standards. Responds to resident requests promptly and courteously and provides solutions to resolve resident issues
Assists in preparing all paperwork specific to new and renewal lease agreements. Determines lease renewal rates and assist in delivery of renewal letters to secure renewals
Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue
Identifies areas for improvement and improve the efficiency, productivity, and profitability of the community
Collects, posts, and deposits rents/security deposits and other community income on a daily basis
Leads the maintenance and management of budgeted occupancy, collections, and expenses
Independently establishes priorities, manages time effectively, and fulfills assigned objectives and projects
Responds to and resolves unexpected problems and handles priority changes in a fast-moving environment
Comprehends legal documents and carry out related rent collections and lease management.
Completes financial records, budgets, and other fiscal reporting.