Leasing Specialist - Join Us at Our Job Fair!

Affiliated Resources Group•Decatur, GA

About The Position

The Leasing Specialist supports operations at a low-income housing community by leasing units, helping ensure compliance with affordable housing program regulations, and providing customer service to current and prospective residents. The role is a primary contact for applicants and residents and contributes to occupancy goals and a safe, respectful, supportive living environment. The position handles leasing applications and documentation, applicant screening and verification, rent and fee processing, unit marketing, property tours, and coordination of unit readiness and repairs. It also maintains accurate leasing and occupancy information in Yardi, prepares required HUD forms, and supports resident retention and targeted outreach. Leasing activities must comply with Fair Housing laws, company policies, and applicable housing program requirements.

Requirements

High school diploma or equivalent.
Two years of experience in leasing, sales, or customer service.
Proficiency with leasing or property management software such as Yardi and with Microsoft Office.
Ability to calculate figures and amounts including discounts, interest, commissions, proportions, and percentages.
Strong organizational and time-management abilities.
Ability to support and contribute to a community team.
Excellent communication, negotiation, and interpersonal skills.
Ability to work a flexible schedule, including evenings and possible weekends.
Ability to understand and follow moderately complex written and oral instructions and relate to people of diverse backgrounds and abilities.
Professional appearance and demeanor.
Valid driver's license and good driving record.

Nice To Haves

Associate’s or bachelor’s degree in business, social work, or a related field.
Knowledge of Fair Housing laws and local rental regulations, and experience with affordable housing compliance.
Strongly preferred knowledge of HUD, LIHTC, or other low-income housing regulations.
Sales or marketing experience.
Fair Housing Certification.

Responsibilities

Greet and assist prospective residents professionally, conduct property tours, and showcase available units and community features.
Respond to leasing inquiries by phone, email, and in person.
Market available units through online listings, social media, community outreach, promotional materials, and marketing collateral.
Prepare and process lease applications, renewals, and move-in documents.
Inspect make-ready repairs and coordinate with maintenance regarding unit readiness and repairs.
Accept security deposits and collect and post rent and other fees.
Conduct background checks, verify applicant information, and confirm applicants meet qualification standards.
Maintain accurate, up-to-date records of available units and prospective tenants.
Prepare HUD-50058 and HUD-50059 forms accurately and on time, and maintain the delinquent rent roll.
Work toward leasing targets and occupancy goals set by management.
Assist with planning and executing resident retention activities.
Ensure leasing activities comply with Fair Housing laws and company policies.
Conduct targeted outreach marketing, use referral incentives where applicable, and enhance community visibility with promotional materials.
Distribute newsletters, flyers, and pamphlets; conduct regular market surveys and competitive analysis.
Enter information, move-in dates, and move-out dates in Yardi, following required verification and processing procedures under HUD and Authority policies.
Contact eligible waiting-list applicants and monitor lease-up rates.
Answer the multi-line telephone, take messages, transfer calls to voicemail, or refer callers to appropriate employees or departments.
Perform other assigned work-related duties, including covering absences, providing relief, or balancing workloads.