Leasing Professional - Pinewood Estates

Greystar•Albuquerque, NM

3d•$19 - $20•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for new residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The ideal candidate has at least one year of leasing experience. The position includes prospect outreach and apartment tours, application and screening processing, lease preparation, move-in coordination, marketing, upkeep of show units and leasing areas, and resident follow-up. The Leasing Professional also responds to resident and client/owner questions and concerns and works with the maintenance team to address apartment-readiness and community upkeep needs. The role requires the ability to work a flexible schedule, including taking call during evenings, weekends, and holidays. Occasional or regular travel may be required to support other properties or attend training and business meetings. The hourly range is $19.00–$20.00. Additional incentive compensation may be available, depending on program eligibility and performance.

Requirements

At least one year of leasing experience is identified as ideal.
Hold licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement marketing plans to sustain occupancy, following established policies on concessions, specials, and other programs.
Design and carry out marketing activities to drive community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property management software to track apartment availability, traffic and leasing activities, resident and prospect data, and demographic information.
Inspect the marketing corridor and leasing tour, communicate maintenance and upkeep needs, maintain appealing show units, models, and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents by email, notes, cards, telephone, or other means to support leasing and renewal decisions.
Support the lease renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve problems, and document or convey requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.