Leasing Professional - Pinewood Estates

Greystar Management Services•Albuquerque, NM

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to support occupancy, revenue, and resident-retention goals. The role handles the leasing process for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The ideal candidate has at least one year of leasing experience. The position requires relevant licenses or certifications required by state and local jurisdictions, as well as a valid driver’s license to operate a golf cart on the property. Work may include travel to other properties or training and business meetings. The schedule is flexible and includes taking call during evenings, weekends, and holidays. The hourly range is $19.00–$20.00, with possible additional compensation through bonus programs. Greystar offers eligible full-time employees medical, dental, vision, disability, and life insurance; paid time off; potential onsite housing discounts for onsite team members; a paid sabbatical after ten years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and additional insurance, legal, charitable-giving, and other benefits.

Requirements

At least one year of leasing experience is desired for the ideal candidate.
Hold licenses and/or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit screening and criminal background checks, preparing lease and move-in documents, and supporting move-in and lease signing.
Inspect apartments before move-in, ensure they are ready, and coordinate outstanding items with maintenance.
Monitor market and competitor conditions; develop and carry out short- and long-term marketing plans; and follow community policies for concessions, specials, and other occupancy programs.
Plan and execute marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use onsite property-management software such as OneSite or Yardi to track availability, record leasing activity, manage resident and prospect information, and capture demographic information.
Maintain community and model-unit presentation standards by inspecting marketing and tour areas, coordinating upkeep with maintenance, merchandising show units and amenities, and preparing the leasing office for daily activity.
Follow up with prospects and new residents by email, cards, notes, telephone, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or route requests to appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.