Leasing Professional - Accolade on Sansom (Student Living)

Greystar•Philadelphia, PA

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position conducts prospect qualification and community tours; processes applications and screening; prepares leases and move-in packages; and helps ensure smooth move-ins. It also supports apartment readiness, market research, marketing plans and campaigns, leasing records and prospect data, property presentation, follow-up with prospects and residents, and lease renewals. The Leasing Professional responds to resident and client/owner concerns and completes administrative, financial, and other reports as needed. The role requires applicable state and local licenses or certifications and a valid driver’s license to operate a golf cart on the property. It may require travel to other properties, training, or meetings. The schedule is flexible and includes taking call during evenings, weekends, and holidays.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in documents, and supporting move-ins.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy strategies.
Design and carry out marketing activities, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property management software to track availability, record leasing activity, manage resident and prospect data, and capture demographic information.
Inspect marketing areas and tour routes, communicate maintenance needs, maintain show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents to support leasing decisions and resident satisfaction.
Support lease renewals by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring renewal documents are completed on time.
Respond courteously and promptly to resident and client/owner concerns, resolve issues, and document or route requests appropriately.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic medical coverage for employee-only plans.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.