Leasing Professional - Accolade on Sansom (Student Living)

Greystar Management Services•Philadelphia, PA

4d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. It also helps maintain the presentation and move-in readiness of apartments, amenities, and the leasing office; monitors market and competitor conditions; and responds to resident and client/owner concerns. The position may require travel to other properties or to attend training and business meetings, and requires a flexible schedule that includes evening, weekend, and holiday on-call coverage.

Requirements

Hold any licenses or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking on-call duties during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Conduct sales and leasing activities, including greeting and qualifying prospects, community tours, apartment showings, application processing, credit screening, criminal background checks, lease preparation, and move-in coordination.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and carry out marketing plans and goals to support occupancy, following community policies for concessions, specials, and other programs.
Create and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property management software to track availability, record leasing activity, manage resident and prospect information, and capture relevant demographic information.
Inspect the marketing corridor and leasing tour daily; coordinate maintenance and upkeep needs; maintain show units, models, and amenities; and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents through calls, email, notes, cards, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, take action to resolve problems, and document or direct requests to the appropriate people.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for a weekly, monthly, and/or quarterly bonus program for onsite property positions.