Leasing Professional - Ridgescape at Highlands Ranch

Greystar Management Services•Highlands Ranch, CO

6d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The Leasing Professional conducts sales and leasing activities, prepares apartments and leasing materials for move-ins, monitors market conditions, develops and executes marketing plans, and uses property-management software to manage availability and prospect and resident information. The position also maintains the presentation of the community and its show units, follows up with prospects and residents, supports lease renewals, and responds to resident and client/owner concerns. The work requires a valid driver’s license to operate a golf cart on the property and any licenses or certifications required by state and local jurisdictions. The role may require travel to other properties or for training and business meetings. Employees must be able to work a flexible schedule, including taking call during evenings, weekends, and holidays, and work indoors and outdoors in all weather conditions.

Requirements

Hold a valid driver’s license to operate a golf cart on the property.
Hold any licenses and/or certifications required by state and local jurisdictions.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before resident move-in and coordinate outstanding preparation items with the maintenance team.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow community policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information.
Maintain the community, leasing tour, show units, amenities, and leasing office in accordance with company standards for presentation and show quality; communicate upkeep needs to maintenance staff.
Follow up with prospects and new residents through email, notes, cards, calls, or other contact to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve problems, and document or convey requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.