Leasing Professional - Felix, Santa Rosa

Greystar•Santa Rosa, CA

2d•$24 - $25•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role includes leasing to prospective residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position is at a 168-unit lease-up/mid-rise community.

Requirements

Hold licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work inside and outside in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be available for rare or regular travel as needed to assist other properties or attend training, meetings, or other work-related activities.

Responsibilities

Perform sales and leasing activities, including qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies for concessions, specials, and occupancy programs.
Create and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use property management software to track apartment availability, traffic, leasing activities, resident and prospect information, and related demographic data.
Maintain show-quality standards for the community, tour areas, model or show units, amenities, and leasing office, coordinating upkeep needs with maintenance.
Follow up with prospects and new residents to support leasing and renewal decisions.
Support the lease renewal program by preparing renewal packages, contacting residents before move-out dates, and ensuring renewal documents are completed on time.
Respond courteously and promptly to resident and client/owner concerns, resolve problems, or route and document requests appropriately.