Leasing Professional - Haven

Greystar Management Services•Menifee, CA

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. This position is at a 134-unit lease-up community in Menifee, California. The scheduled hours are Wednesday through Sunday, 9 a.m. to 6 p.m., subject to change based on business needs; the role also requires schedule flexibility, including being on call during evenings, weekends, and holidays. The role combines prospect engagement and leasing with apartment readiness, marketing, property-system data management, resident follow-up, and renewal administration. It requires regular interaction with residents, prospects, property team members, and, as needed, other properties. Physical work includes standing, walking, sitting, bending, stooping, climbing ladders, reaching, carrying objects, and crawling in confined areas, as well as working indoors and outdoors in all weather conditions. The employee must be able to maneuver up to 25 pounds independently and up to 50 pounds with assistance. Rare or regular travel may be required for other properties, training, meetings, or other business needs. The posted pay range is $23.00–$25.00 per hour. The position may be eligible for onsite bonus programs. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off; paid holidays; an onsite housing discount subject to availability and terms; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and optional insurance and legal plans.

Requirements

3–5 years of leasing experience.
Valid driver’s license to operate a golf cart on the property.
All licenses and certifications required by applicable state and local jurisdictions.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Lease-up experience.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting community tours and apartment showings, processing applications, conducting credit screening and criminal background checks, preparing leases and move-in packages, and supporting move-in and lease signing.
Inspect apartments before resident move-in, confirm they are move-in ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow community policies for concessions, specials, and occupancy programs.
Design and carry out marketing activities to generate traffic, including resident-referral and employer-outreach programs, internet marketing, and community-specific campaigns and programs.
Use onsite property-management software to track apartment availability, record traffic and leasing activity, manage prospect and resident data, and capture demographic and other relevant information.
Maintain company standards for the community and show units by inspecting the marketing corridor and leasing tour, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents by email, cards, telephone, or other contact to support leasing decisions and resident satisfaction.
Administer lease renewals by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve issues where possible, and document or route requests to the appropriate individuals.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, and 10 sick days for new hires.
11 paid holidays.
Birthday off after one year of service.
Additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for onsite weekly, monthly, and/or quarterly bonus programs.