Leasing Professional - Dominion Plaza

Greystar Management Services•Arlington, VA

2d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The Leasing Professional handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The role includes prospect qualification and tours, application and screening processing, preparing lease and move-in documents, and supporting smooth move-ins. It also involves monitoring market and competitor conditions, executing marketing programs, maintaining community and model presentation standards, tracking activity and resident information in property-management software, following up with prospects and residents, and responding to resident and owner concerns. The position requires the licenses or certifications required by applicable state and local jurisdictions and a valid driver’s license to operate a golf cart on the property. It involves standing, walking, sitting, bending, stooping, climbing ladders, reaching, carrying, and crawling in confined spaces; working indoors and outdoors in all weather conditions; and lifting or maneuvering up to 25 pounds independently and 50 pounds with assistance. Some travel may be required. The work schedule is flexible and includes taking call during evenings, weekends, and holidays. The hourly range is $20–$24. Onsite employees may be eligible for bonus programs and an onsite housing discount, subject to discount and unit availability. Benefits described are offered to full-time employees.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work inside and outside in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours and apartment showings, processing applications and screening, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals; follow policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate community traffic, including referral and employer outreach programs, internet marketing, and community-specific plans and programs.
Use on-site property-management software to track apartment availability, traffic and leasing activities, resident and prospect data, and relevant demographic information.
Maintain community and show-unit presentation standards by inspecting marketing and tour areas, communicating maintenance needs, merchandising models and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents by email, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to solve problems, and document or convey requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.