Leasing Professional - Dominion Plaza

Greystar•Arlington, VA
•$20 - $24•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The Leasing Professional conducts prospect tours and processes applications, screening, lease documents, and move-ins; monitors market and competitor conditions; and develops and carries out marketing activities. The position uses property-management software to track availability and leasing activity, maintains the appearance of the community and its show units, follows up with prospects and residents, supports lease renewals, and responds to resident and client/owner concerns. The role requires a flexible schedule, including taking call during evenings, weekends, and holidays. Work takes place indoors and outdoors in all weather conditions, and occasional or regular travel may be needed to support other properties, attend training, or attend business meetings.

Requirements

  • Hold all licenses and certifications required by state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

  • Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in documents, and supporting a smooth move-in and lease signing.
  • Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
  • Monitor market and competitor conditions, develop short- and long-term marketing plans, and follow community policies for concessions, specials, and other occupancy programs.
  • Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
  • Use property-management software to track apartment availability and leasing activity and maintain resident and prospect information.
  • Maintain the community, show units, model, amenities, marketing corridor, leasing tour, and leasing office to company show-quality standards; communicate maintenance and upkeep needs.
  • Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions and satisfaction.
  • Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner concerns and questions, solve problems, and document or route requests to the appropriate individuals.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost (free basic) employee medical coverage for employee-only plans.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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