Leasing Professional for lease up community

Atrium Management•Richmond, VA

5d•Onsite

About The Position

Atrium Management Company is seeking an experienced Leasing Specialist to serve as a point of contact for all prospects and current residents at a luxury community. The Leasing Specialist reports directly to the Property Manager and is expected to prioritize marketing, sales, and customer service. This role involves managing lease administration, monitoring collections, coordinating with marketing efforts, and ensuring compliance with property management policies. The position requires prompt and courteous responses to resident requests, assistance with lease paperwork, and proactive management of delinquencies to maximize revenue. The ideal candidate will identify areas for improvement, manage budgeted occupancy, collections, and expenses, and handle unexpected problems effectively. A strong understanding of legal documents related to rent collection and lease management is essential.

Requirements

Minimum 2 years of experience as Assistant Property Manager, or Leaser in multi-family housing
Class-A Lease-Up experience strongly preferred!
The ability to work weekends as required (Saturday and/or Sunday)
A high school diploma or equivalent
Reliable transportation and valid Driver License
A proven proficiency in leasing, preferably in the luxury apartment segment, along with an understanding of property operations with emphasis on lease terms to support contract enforcement, including collections
Highly organized with excellent time management skills.
Skilled in conflict resolution, client satisfaction, negotiation and handling difficult conversations.
Experience with Appfolio, Property Meld or similar systems.
Self-disciplined, goal-driven, professional, positive, energetic and resourceful, hands-on, adaptable, and dependable.

Responsibilities

Responsible for all lease administration duties
Monitor collections and coordinate default proceedings
Partner with the Director of Marketing on creation and execution of strong local marketing efforts and campaigns
Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives
Supports and participates in fulfilling the customer service and leasing standards.
Responds to resident requests promptly and courteously and provides solutions to resolve resident issues
Assists in preparing all paperwork specific to new and renewal lease agreements.
Determines lease renewal rates and assist in delivery of renewal letters to secure renewals
Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue
Identifies areas for improvement and improve the efficiency, productivity, and profitability of the community
Collects, posts, and deposits rents/security deposits and other community income on a daily basis
Leads the maintenance and management of budgeted occupancy, collections, and expenses
Independently establishes priorities, manages time effectively, and fulfills assigned objectives and projects
Responds to and resolves unexpected problems and handles priority changes in a fast-moving environment
Comprehends legal documents and carry out related rent collections and lease management.