Leasing Manager for Lease-Up Community

Dream Live Prosper Communities•St. Augustine, FL

9h•Onsite

About The Position

Dream Live Prosper Communities is seeking an experienced Leasing Manager to lead leasing efforts at Dream St. Augustine, a brand new premium lease-up rental community. This role involves driving leasing performance, supporting the onsite team, and creating a welcoming, community-first atmosphere. The Leasing Manager will play a visible role in shaping both results and culture at the community. Dream Live Prosper Communities focuses on building great communities and great careers, with a culture of excellence, growth, and purpose, as a subsidiary of DLP Capital.

Requirements

Proven experience as a Leasing Manager or similar role in a multifamily lease-up community.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
In-depth knowledge of Fair Housing laws and leasing regulations.
Proficiency in property management software and Microsoft Office Suite.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
High level of professionalism and strong problem-solving abilities.

Nice To Haves

Certification from the National Apartment Association (NAA) or similar industry certification is a plus.
Experience with lease-up communities and new property launches.
Knowledge of local rental market trends and competitive landscape.
Bilingual in Spanish is a plus.

Responsibilities

Lease apartments by promoting the resident lifestyle and "dream" living experience.
Develop and implement effective leasing strategies and marketing campaigns to attract prospective residents.
Prospect for new residents through regular outreach and cross-promotion within the neighborhood, local businesses, major employers, social media, military personnel, and local university students.
Provide exceptional customer service to prospective and current residents, including creating appointments, performing follow-ups, answering phones, and responding to emails.
Develop and maintain positive resident relations, fostering a positive community environment and promoting resident retention through engagement activities and initiatives.
Address and resolve resident complaints and issues in a timely and professional manner.
Create and manage a Resident Event calendar, overseeing all event planning and attendance to enhance the resident lifestyle and rental experience.
Lead and manage the leasing team, ensuring high performance and customer service standards.
Train, mentor, and motivate the leasing team to achieve performance goals.
Conduct regular performance evaluations and provide constructive feedback to team members.
Manage the leasing office operations, including staff scheduling and training.
Oversee the application and screening process for prospective residents, ensuring compliance with all company policies and legal requirements.
Prepare and maintain accurate leasing and resident records.
Generate regular reports on leasing activity, occupancy rates, and market trends for management review.
Ensure all leasing and marketing materials are up to date and aligned with the company's branding guidelines.
Help manage activities related to the property's physical operations.
Ensure compliance with Fair Housing laws and all relevant regulations.
Keep abreast of industry trends and best practices to continuously improve leasing processes and strategies.
Collaborate with the Community Manager to develop and manage the leasing budget.
Oversee the renewal process and Delinquency control.
Maintain ethical, professional, and courteous relations with residents, teammates, and contractors.
Be a key contributor to the attainment of all management company goals.
Carry out other duties as assigned by the Community Manager.