Leasing & Marketing Professional - The Mark Atlanta

Landmark Properties•Atlanta, GA

About The Position

The Leasing & Marketing Professional is responsible for effectively marketing the community and achieving leasing targets to help maximize occupancy year over year. The role guides prospective residents through the leasing process, supports retention efforts for current residents, and provides customer service. The position reports to the Community Manager and has no direct reports. Responsibilities include leasing and marketing activities, resident experience, and property operations. The employee must understand housing contracts and related addendums, conduct leasing tasks in accordance with VIBES training guidelines, support marketing campaigns and events, assist with resident concerns, maintain community spaces and records, and help with move-in, move-out, and unit turnover activities. The role includes participation in an on-call rotation and may require after-hours lockouts and extended hours during turn periods. The work environment typically has a moderate noise level. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The position may infrequently involve driving for company business, including intrastate or interstate travel, or air travel.

Requirements

High school diploma or equivalent.
Strong organizational skills.
Reliability and self-discipline.
Proficiency in Microsoft Office Suite or related software.
Availability to work evening and weekend hours, during university closings and summer months, and extended hours as needed during turn periods.

Nice To Haves

Pursuing a bachelor's degree in a relevant major.
At least 1 year of sales and marketing experience.
At least 1 year of residential leasing experience.
Locally mandated licenses or certifications; these are required in some cases.
Entrata experience.
For New Jersey-based positions, a valid New Jersey Real Estate License is required.

Responsibilities

Understand housing contracts and related addendums and clearly communicate relevant information to prospective and current residents.
Generate leads, schedule and conduct tours, enter information into the property management software, and follow up with prospects in accordance with VIBES training guidelines.
Assist the Associate Community Manager with social media promotion, on- and off-campus marketing events, unit assignments and placements, leasing data tracking and reporting, and email and text campaigns.
Help maintain a positive community environment and encourage participation in Residence Life programs.
Assist with resident concerns and conflicts and escalate issues to the appropriate manager as needed.
Perform daily opening and closing checklists, inspect models and tour routes, and complete housekeeping as needed.
Participate in Landmark Lineup and required staff meetings.
Comply with corporate procedures and Fair Housing laws.
Respond to internet and telephone inquiries in a timely and professional manner and maintain detailed prospect and resident activity logs.
Enter maintenance requests as needed.
Label and log resident packages and send resident notifications as needed.
Enforce community policies and procedures under the Housing Contract and report violations to the Community Manager.
Assist with collecting application fees, security deposits, and other income as needed.
Participate in the on-call rotation and perform after-hours lockouts as needed.
Participate in turn activities, including move-in and move-out days, unit inspections, trash-outs, and unit make-readies such as cleaning, painting, and furniture placement.
Perform additional tasks as assigned by the Community Manager.