Leasing Manager

Bozzuto•Fremont, CA

7d•$65,000 - $68,000

About The Position

At Bozzuto, team members share a commitment to doing good for others through the design, construction, management, and maintenance of distinctive residences. Guided by concern, creativity, passion, and the pursuit of perfection, teams work together to deliver exceptional experiences in an inclusive, collaborative workplace. The Leasing Manager is responsible for achieving and exceeding monthly sales quotas and supporting the property’s resident-retention goals through remarkable customer service. This role leads the Sales and Marketing Associate team in generating property revenue through leasing and renewal activity. The position includes sales, marketing, prospect follow-up, resident relations, competitive research, administrative work, and coordination with Bozzuto’s marketing team. It requires working three weekends per month, with two days off during the week. The position offers a salary range of $65,000–$68,000 USD and eligibility for additional bonus opportunities. Bozzuto describes its benefits as including medical, dental, and vision coverage; 20 days of paid time off plus holidays; a 401(k) program with company match; tuition reimbursement; career-development programs; and employee resource groups.

Requirements

A four-year college degree or equivalent relevant experience.
Previous leasing experience in the multifamily industry.
1–3 years of business-to-consumer sales experience in property management, retail, or hospitality.
1–3 years of phone sales experience.
1–3 years of customer service experience.
A customer-focused mentality.
Sales aptitude.
A real estate license, or willingness to obtain one within 90 days of hire, where applicable.

Nice To Haves

Industry experience is highly desired.

Responsibilities

Generate new leases and achieve monthly sales quotas.
Motivate, train, and lead the sales and service team to reach leasing goals.
Conduct three follow-ups per lead, with a target conversion ratio of 8% to onsite appointments.
Call every prospect within 24 hours of a property tour and send additional follow-up by email within 48 hours.
Maintain a 30% closing ratio.
Generate at least one outreach event each week.
Work with Bozzuto’s marketing team to coordinate overall company branding.
Understand competitors and differentiate the Bozzuto product and people in the marketplace.
Articulate the property’s value proposition.
Deliver a positive and consistent in-person experience to prospective customers.
Meet monthly with local employers to provide community information packets and develop partnership-marketing opportunities.
Update the property Facebook page three times per week.
Shop all competitors in the immediate competitive set quarterly.
Review monthly market surveys and stay knowledgeable about their content.
Complete a weekly competitive-set survey.
Report property deficiencies to the appropriate manager.
Respond to, follow up on, and close work-order requests when applicable.
Ensure lease paperwork is accurate.
Perform administrative duties as assigned.
Deliver timely, remarkable customer service to community residents.
Attend resident social events.
Interact professionally and courteously with residents, staff, clients, and vendors.
Remain calm and friendly when resolving customer issues or interacting with upset customers.
Resolve resident concerns and issues vigorously or communicate them appropriately.
Work three weekends per month, with two days off during the week.