Leasing Manager

C and E Julio•Milford Mill, MD

11d•Onsite

About The Position

Apartment Services, Inc. is seeking an experienced and motivated Leasing Manager to lead daily leasing office operations while delivering excellent customer service to residents and prospects. This role is ideal for someone with a background in property management, leasing, team leadership, and resident relations who thrives in a fast-paced environment. The Leasing Manager will oversee leasing staff, support occupancy goals, maintain strong resident relationships, and help ensure efficient property operations.

Requirements

High school diploma or equivalent required
Minimum 2 years of related experience preferred
Valid driver’s license and reliable transportation required
Ability to travel between properties as needed
Ability to walk properties, sit for extended periods, and work on a computer
Ability to lift up to 15lbs as needed
Professional appearance and communication skills
Availability to work weekends and/or community events on a rotating schedule

Nice To Haves

Previous supervisory or team leadership experience preferred
Strong customer service, communication, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Professional, approachable, and team-oriented attitude
Familiarity with leases, resident relations, and collections processes
Experience with Yardi or property management software preferred
Proficiency in Microsoft Office

Responsibilities

Supervise the daily operations of the leasing office and leasing team
Support, coach, and train leasing staff in accordance with company policies
Assist with onboarding and performance management of team members
Interact with residents regarding payments, service requests, renewals, and general concerns
Ensure compliance with company policies, Fair Housing regulations, and safety procedures
Maintain communication between leasing and maintenance teams to support property operations
Inspect grounds, common areas, vacant units, and model apartments regularly
Coordinate move-out inspections and complete related paperwork
Manage delinquency and resident collections through consistent follow-up
Assist with eviction processes and appear in court as needed
Coordinate leasing schedules and approve site payroll
Monitor property security, key control, and office organization
Support marketing and advertising efforts for apartment vacancies
Communicate property updates and operational concerns to the Regional Manager
Participate in emergency response procedures and reporting as needed