Lease Up - Leasing Manager

The Related Group • Hollywood, FL

1d

About The Position

TRG Management is a premier property management company with extensive experience across various housing types, including subsidized, workforce, affordable, mid-rises, high-rises, luxury rentals, and single-family properties. Currently managing approximately 20,000 units across multiple states and a portfolio of over 100 properties, TRG Management offers opportunities to transform talents into a rewarding career.

Requirements

• Embody TRG brand mission, vision, and values.
• Deliver exceptional service to customers and residents.
• Monitor key performance indicators related to leasing, occupancy, resident satisfaction, and renewals.
• Research and establish programs for the resident lifecycle.
• Maintain best practices database for resident experience programs.
• Guide team in creating resident experience programs and evaluating community performance.
• Strengthen resident event strategies.
• Partner with other communities to achieve resident retention goals.
• Serve as a resource for residents and community teams.

Responsibilities

• Ensures achievement of the community’s leasing and occupancy goals.
• Represent the TRG brand by embodying our mission, vision, and values – and infusing them into resident programs and relations.
• Goes beyond expectations to make living at your community relaxed, easy, and unlike any other apartment experience.
• Plan resident events, activities, and loyalty programs that can help add value to your community and drive incremental revenue.
• Manage resident communication initiatives, effectively identifying and sharing meaningful information.
• Keep your finger on the pulse of resident satisfaction levels to make sure we are delivering exceptional service to our customers and residents.
• Update and monitor key performance indicators that measure traffic activity, closing ratios, application and leasing signing, resident satisfaction, move-ins/move-outs, and renewal rates, along with other key community metrics.
• Research and help establish programs for each phase of the resident lifecycle — from application process to lease signing to renewal.
• Maintain a database of proven best practices for resident experience programs.
• Guide your team in the creation of meaningful resident experience programs by creating tactical plans and evaluating community performance.
• Inspire your community colleagues to continually strengthen resident event strategies.
• Partner with teams from other communities to deepen the company’s relationship with residents and achieve resident retention goals.
• Serve as a go-to resource for residents and community teams.

Benefits

• Base Salary + Performance Bonus
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits
• 100 percent employer-paid life and disability insurance
• Employer Matching 401k
• Employee Engagement and Wellness programs
• Company-paid PTO
• Opportunities for Professional Development and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed