Leasing Manager - Lease Up

ZRS•Austin, TX

19d

About The Position

The Leasing Manager supports lease-up and ongoing leasing performance across assigned client assets. The role builds brand awareness and community engagement, helps implement sales and service practices, and supports leasing team development. It also contributes to market research, pricing recommendations, opening activities, and the resident experience. The Leasing Manager works with Property Managers, Regional Managers, and the RVP to carry out property and portfolio goals. ZRS Management is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.

Responsibilities

Cultivate brand awareness for assigned client assets and engage local submarkets through regular participation in community events.
Help ensure operational and sales best practices are consistently implemented across the portfolio to meet sales and service goals.
Assist with onboarding new leasing team members, communicating sales and service expectations and the client vision.
Mentor leasing associates who need support and provide additional training when they do not meet secret-shop benchmarks for internet, telephone, or onsite interactions.
Develop corporate outreach contacts, particularly HR contacts at preferred employers in target markets.
Review monthly resident demographic reports to identify trends and opportunities to attract employees and residents from large employers.
Identify and target potential traffic sources suited to each community’s submarket, using trackable methods.
Attend monthly resident activities to promote referrals and research community demographics.
Complete monthly competitor secret shops and report concessions and market trends, and identify or recruit potential talent.
Encourage and motivate teams through positive leadership and affirmations.
Assist the Property Manager and/or Regional Manager with data collection, data entry, and pricing recommendations.
Support pricing analysis by walking the site to assess premiums and identifying strengths, weaknesses, opportunities, and threats relative to market comparables.
Assist with preleasing kickoffs for new portfolio openings, ensuring grand-opening standards are met, teams have necessary tools, and the tour path communicates the resident experience from start to finish.
Assist with creative materials and brand collateral for new assets.
Attend weekly manager/client leasing calls to help carry out property goals.
Submit a proposed weekly schedule to the RVP and Regional Managers supervising the client portfolio.
Perform other duties assigned by the Property Manager, Regional Manager, or RVP.