Leasing Manager - Lease Up
ZRS Management•Austin, TX
About The Position
The Leasing Manager supports leasing, marketing, and operational goals across assigned client assets and the portfolio. The role builds brand awareness and community engagement, helps ensure sales and service best practices are followed, and supports leasing team onboarding, coaching, and training. The Leasing Manager also contributes to pricing analysis, market research, new-community openings, and resident referral efforts while working with property and regional leadership.
Responsibilities
- Cultivate brand awareness for assigned client assets and engage the submarket through regular involvement in local events.
- Help implement sales and service best practices throughout the portfolio to achieve established goals.
- Assist with onboarding new leasing team members and communicating sales and service expectations and the client vision.
- Mentor leasing associates and provide additional training when they do not meet internet, telephone, or onsite secret-shop benchmarks.
- Develop corporate outreach contacts, particularly HR contacts at preferred employers in target markets.
- Review monthly resident demographic reports to identify trends and potential employer or resident sources.
- Identify and target trackable traffic sources specific to the community's submarket.
- Attend monthly resident activities to promote referrals and research community demographics.
- Complete monthly competitor secret shops and report on concessions, market trends, and potential talent recruits.
- Encourage teams and promote a positive working environment through affirmations and leadership.
- Assist the Property Manager and/or Regional Manager with data collection, data entry, and pricing recommendations.
- Support pricing analysis by walking the site to assess premiums and identifying strengths, weaknesses, opportunities, and threats relative to market comps.
- Assist with preleasing kickoffs for new portfolio openings, ensuring grand-opening standards, team tools, tour skills, and the resident experience are communicated.
- Assist with creative and brand collateral for new assets.
- Attend weekly leasing calls with managers and clients to support property goals.
- Submit a proposed weekly schedule to the RVP and Regional Managers supervising the client portfolio.
- Perform other duties assigned by the Property Manager, Regional Manager, or RVP.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
