Leasing Consultant - Seasonal / Short Term

Stonemark Management LLC•Fort Oglethorpe, GA

About The Position

This role involves marketing, showing, and leasing apartments to prospective tenants. The Leasing Consultant will respond courteously and promptly to all applicants and residents regarding leasing, marketing, and resident relations. The position requires maintaining an accurate inventory of available apartments, a list of prospective residents, and current renewal information. The consultant will establish rapport with prospective residents, understand their needs, and present the community accordingly. Responsibilities include scheduling showings, overcoming objections, securing leases, and following up with prospects. The role also involves verifying rental applications, preparing move-in packages, assisting with move-in/move-out processes, ensuring apartments are presentable, collecting rent, processing service requests, and assisting with community newsletters. The Leasing Consultant will also support the Community Manager and Assistant Community Manager, potentially assuming their roles in their absence. Key duties include pre-qualifying residents, processing applications, leases, and renewals, handling resident correspondence, and proposing resident activities. Exceptional cases regarding lease terms require review and approval.

Requirements

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related leasing experience and/or training; or equivalent combination of education and experience.
Excellent people and communication skills.
Must be well organized, professional, friendly, enthusiastic and diligent.
Poise and positive attitude are essential.
Knowledge of Word Processing software.
Knowledge of Spreadsheet software.
Knowledge of Internet software.
Ability to frequently lift and/or move up to 25 pounds.
Specific vision abilities required include close vision and ability to adjust focus.
Frequently required to stand; walk; sit and talk or hear.

Responsibilities

Markets, shows and leases apartments to prospective tenants.
Responds to all applicants and residents in a courteous and prompt manner regarding leasing, marketing, and resident relations.
Maintains an accurate updated inventory of apartments available to rent, a list of prospective residents and a list of current information concerning renewals.
Establishes rapport with each prospective resident, determines his/her needs and desires and presents the community in a manner that addresses those needs and desires.
Schedules appointments for showing market-ready apartments, overcomes objectives, obtains commitment to lease and follows up on undecided prospects.
Verifies rental applications for accuracy and completeness per company and housing regulations.
Prepares move-in and welcome packages.
Assists in move-in/move-out process and ensures that apartments to be shown and leased are clean and attractive.
Assists in the collection of rent and other monies due and processes service requests for maintenance service.
Assists in preparation of community newsletter.
Assists Community Manager and/or Assistant Community Manager with their responsibilities and assumes the role during their absence.
Pre-qualifies prospective residents.
Processes rental applications, leases and lease renewals.
Handles correspondence to residents, prospective residents, etc.
Prepares the monthly newsletter.
Proposes activities or social functions for residents.
Handles exceptional cases concerning terms of renewals or lease applications.