Leasing Consultant - Shirlington House

Bell Partners • Arlington, VA

1d • Onsite

About The Position

Bell Partners is seeking a Leasing Consultant for Shirlington House. The Leasing Consultant is responsible for welcoming prospective residents, coordinating tours, and responding to leasing inquiries. This role also involves interacting with current residents regarding daily issues and coordinating lease renewals. The Leasing Consultant acts as a central communication point between residents, management, and maintenance teams. Bell Partners' mission is to be the apartment company of choice by creating value and honoring commitments to residents, partners, and associates. They manage over 85,000 homes across 13 states and the District of Columbia, with a team of 2,000 associates.

Requirements

• Understanding of and alignment with Bell Core Values
• High School diploma or GED
• 1+ years’ customer service experience; hospitality or apartment leasing role
• Must demonstrate support of BAL strategic drivers
• Must demonstrate ability to provide exceptional customer service
• Must be able to work on a team or in a team environment
• Must present a professional image
• Must be resourceful and well-organized
• Ability to successfully work on a team
• Excellent oral and written communication skills
• Strong working knowledge of MS Office Suite
• Exceptional customer service skills and a professional image
• Good decision-making skills and knowledge on how businesses work

Responsibilities

• Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community
• Effectively lease apartments and sell property’s products and services in accordance with budget
• Ensure Fair Housing Standards in all matters when working with prospects and residents
• Follow up on leasing traffic entries and monitor traffic trends
• Maintain thorough product knowledge of property and that of major competition
• Assist with marketing activities to position Bell communities as communities of choice
• Coordinate the resident application review in accordance with Bell guidelines
• Complete lease packets and files for each resident to include the lease, all addendums and other forms
• Regular attendance and punctuality
• Proper documentation
• Follow up with residents throughout the lease
• Receive any resident inquiries, complaints, or issues and provide timely follow up

Benefits

• Opportunities for career growth
• Total rewards benefits package
• Family health insurance
• 401(k) match
• Vacation
• Personal Days
• Sick time
• Customized training programs
• Associate referral bonus plan
• Diverse, equitable, and inclusive work environment
• A culture that empowers you to make a difference

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED