Leasing Consultant - Winton House

REDWOOD HOUSING•Forest Park, OH

1d•$19 - $21•Onsite

About The Position

The Leasing Consultant is responsible for providing excellent customer service to current and prospective residents, ensuring full compliance with HUD and Fair Housing regulations, and assisting with all aspects of leasing, marketing, and administrative operations for the community. The schedule for this part-time position is Monday-Friday from 9 am to 2 pm.

Requirements

Previous experience in multifamily housing or Project Based HUD property management preferred.
Knowledge of Project Based HUD, Section 8, Fair Housing, and EIV requirements.
Strong communication, organizational, and customer service skills.
Proficiency in property management software and Microsoft Office Suite.
Ability to maintain confidentiality and accuracy in documentation.
Successful completion of background check.
Must be legally qualified to work in the U.S. meeting I-9 guidelines

Responsibilities

Greet, qualify, and tour prospective residents, present available units and community amenities.
Accurately complete all leasing paperwork and assist with lease signings.
Follow up with prospects through phone, email, and in-person communication to maximize occupancy.
Maintain accurate records in property management software (e.g., Yardi, RealPage, or Onesite).
Assist in marketing and outreach efforts to promote the property within the community and local area.
Ensure all leasing and occupancy activities comply with HUD, LIHTC, and Fair Housing guidelines.
Assist applicants with completing the HUD rental application and required forms (e.g., 50059, EIV, TIC if applicable).
Verify and process income, assets, and household composition for eligibility and recertification.
Maintain resident files in accordance with HUD standards for audits and MOR (Management & Occupancy Review) readiness.
Support annual and interim recertifications, rent adjustments, and income verifications.
Monitor compliance reports and communicate with management regarding any discrepancies or potential findings.
Provide responsive and professional customer service to residents regarding maintenance requests, rent payments, and lease questions.
Assist with resident communication, notices, newsletters, and community activities.
Help resolve resident concerns and report significant issues to the Property Manager promptly.
Maintain confidentiality and professionalism when handling resident information.
Collect and process rent payments and other income in accordance with HUD and company policy.
Maintain accurate records of leasing activity, occupancy, renewals, and traffic reports.
Conduct move-in/move-out inspections as needed.