Leasing Consultant - ReNew Nottingham

Trinity Property Consultants•Nottingham, MD

About The Position

The Leasing Consultant is the face of the property, providing exceptional service while supporting leasing goals and creating a seamless experience for prospective and current residents. The role includes showing and leasing homes, supporting marketing and occupancy efforts, guiding residents through move-in and move-out, and assisting with resident service and property operations. The position is based at ReNew Nottingham. Compensation is $21–$23 per hour, depending on experience, plus lease commissions and lease renewal bonuses. The stated schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m., with weekends as needed; availability for nights, weekends, and holidays may also be required as needed. Participation in team functions and regional or company activities is expected.

Requirements

At least 1 year of experience in a customer service or sales role.
High school diploma or equivalent.
Intermediate skills in Microsoft Word, Excel, and Outlook.
Strong verbal and written communication skills.
Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
Ability to handle high-stress situations and resolve conflicts constructively.
Availability for nights, weekends, and holidays as needed.
Ability to work indoors and outdoors in varying weather conditions.
Ability to respond promptly to visual and auditory alarms.
Regular periods of sitting, standing, and walking; use of hands and arms; occasional climbing; extended computer or telephone use; lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance.

Nice To Haves

Multifamily leasing experience.
Additional education or certifications.
Knowledge of Fair Housing laws and regulations.
Experience with Yardi, Entrata, EliseAI, Celeri, and social media.

Responsibilities

Show, lease, and welcome prospective residents to the property.
Assist with market surveys and execute marketing strategies to maintain strong occupancy.
Process rental applications accurately and efficiently.
Guide residents through move-in and help ensure a smooth experience.
Respond promptly and professionally to resident inquiries and concerns.
Process maintenance requests and coordinate with the team to support timely resolution.
Maintain complete and accurate resident files.
Update unit availability and community calendars daily.
Conduct regular inspections to ensure units meet move-in-ready standards.
Support property management with administrative duties, phone support, and other tasks as needed.
Conduct move-out inspections and assist with property turnover procedures.
Handle resident collections in accordance with company standards.
Participate in team functions and regional or company activities.

Benefits

Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
Dental and vision premiums fully covered for employees; dependent coverage available at additional cost.
401(k) plan with company matching employee contributions up to 2% of salary.
Life and AD&D insurance up to $25,000, plus short- and long-term disability when enrolled in a medical plan.
11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of annual volunteer time: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Professional development.
Tuition reimbursement.
Employee discounts.