Leasing Consultant - Sawmill Point

Bell Partners Inc•Suffolk, VA

About The Position

The Leasing Consultant welcomes prospective residents to the community, coordinates tours, and responds to leasing inquiries. The role also supports current residents with day-to-day issues and coordinates lease renewals. It serves as a central point of communication among community residents, management, and maintenance teams. The position helps lease apartments and promote property products and services, supports marketing and application reviews, and prepares complete lease files. The Leasing Consultant provides resident and prospect follow-up while ensuring Fair Housing Standards and Bell guidelines are followed.

Requirements

High school diploma or GED.
At least 1 year of customer service experience; hospitality or apartment leasing experience is relevant.
Understanding of and alignment with Bell Core Values.
Demonstrated support of BAL strategic drivers.
Ability to provide exceptional customer service.
Ability to work on a team or in a team environment.
Professional image.
Resourcefulness and strong organizational skills.
Excellent oral and written communication skills.
Strong working knowledge of MS Office Suite.
Good decision-making skills and knowledge of how businesses work.
Ability to walk, bend, reach, climb, and lift up to 30 lbs.
Ability to work with mechanical and electrical equipment, as well as hazardous materials.
Comfort working at heights and moving heavy objects.

Responsibilities

Serve as the welcoming first point of contact for residents, prospects, and visitors.
Lease apartments and sell the property’s products and services in accordance with budget.
Ensure Fair Housing Standards are followed when working with prospects and residents.
Follow up on leasing traffic entries and monitor traffic trends.
Maintain thorough product knowledge of the property and major competitors.
Assist with marketing activities to position Bell communities as communities of choice.
Coordinate resident application reviews in accordance with Bell guidelines.
Complete lease packets and files for each resident, including the lease, addendums, and other forms.
Maintain regular attendance and punctuality and ensure proper documentation.
Follow up with residents throughout the lease.
Receive resident inquiries, complaints, or issues and provide timely follow-up.
Coordinate tours and respond to incoming leasing inquiries.
Coordinate renewals of existing leases.
Communicate with residents, community management, and maintenance teams.