Assistant Community Manager - Sawmill Point

Bell Partners•Wilmington, NC

About The Position

The Assistant Community Manager assists the Community Manager with the community’s financial administration, including rental collections, bank deposits, and accounting functions. The role may include daily oversight of leasing staff and may assume leadership of the community when the Community Manager is absent. The Assistant Community Manager supports apartment leasing, resident service and issue resolution, recordkeeping, market surveys, pricing recommendations, and administrative operations. Bell Partners describes its mission as creating value and honoring commitments to residents, partners, and associates. The company says it serves more than 85,000 homes across 13 states and the District of Columbia, with 2,000 associates. It emphasizes career growth, training, an inclusive work environment, and opportunities for associates to make an impact.

Requirements

  • A BA/BS in business, sales, or a related field, relevant experience, or a combination of these.
  • Strong collections experience and accounting/bookkeeping skills.
  • Exceptional customer service skills and ability to work on a team.
  • Strong knowledge of Microsoft Office Suite, including Excel.
  • Demonstrate Bell Core Values and successfully work on a team.
  • Clear oral and written communication and superior interpersonal skills.
  • Organization and a professional image.
  • Ability to walk, bend, reach, climb, and lift up to 30 lbs.
  • Ability to work with mechanical and electrical equipment and hazardous materials.
  • Comfort with heights and moving heavy objects.

Nice To Haves

  • OneSite/Rent Roll experience preferred.
  • At least 1 year of property management industry experience preferred.
  • Previous supervisory experience preferred.
  • Leasing experience preferred.

Responsibilities

  • Support Leasing Consultants in leasing apartments and lease apartments when necessary.
  • Post rental collections, make bank deposits, and oversee the administration of accounting functions for the community.
  • Meet regularly with the Community Manager and Regional Manager to discuss and improve community performance.
  • Conduct monthly market surveys and recommend pricing changes.
  • Maintain and update resident lease files and community computer records, including generating reports.
  • Process notices to vacate and manage delinquency, file evictions, and conduct associated collections activities as necessary.
  • Address resident concerns and coordinate resolutions with the Community Manager or other leadership team members.
  • Perform administrative duties assigned by the Community Manager.
  • Maintain regular attendance and punctuality.
  • May oversee leasing staff daily and assume community leadership in the Community Manager’s absence.

Benefits

  • Opportunities for career growth.
  • Total rewards benefits package.
  • Family health insurance.
  • 401(k) match.
  • Vacation, personal days, and sick time.
  • Customized training programs.
  • Associate referral bonus plan.
  • Diverse, equitable, and inclusive work environment.
  • A culture that empowers associates to make a difference.
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