Leasing Consultant

Venterra Realty•Webster, TX

About The Position

The Leasing Consultant drives revenue growth by maximizing occupancy and delivering an exceptional experience to prospective and current residents. The role focuses on converting leads into leases, supporting rent growth, increasing renewals, and creating a welcoming community atmosphere through responsive service and strong resident relationships. The Leasing Consultant works at San Palmilla and reports to the Community Manager. Weekend work and a flexible schedule may be needed. Venterra Realty is a developer, owner, and operator of multifamily apartments with 90 communities across 22 U.S. cities and approximately 950 team members.

Requirements

  • 1–3 years of experience in sales, leasing, or customer service.
  • Strong negotiation and communication skills.
  • High school diploma or equivalent.
  • Legally authorized to work in the United States at the time of application and throughout employment; visa sponsorship is not provided.
  • Ability to work weekends and a flexible schedule as needed.

Nice To Haves

  • Multifamily experience preferred.
  • Proficiency in CRM tools preferred.
  • Some college preferred.

Responsibilities

  • Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques.
  • Promote premium units and other rentables, secure optimal lease terms, and minimize concessions to enable rent growth.
  • Respond promptly to inquiries, follow up with leads, and maintain a strong pipeline using CRM tools.
  • Foster strong resident relationships and address concerns proactively to increase renewal rates.
  • Monitor local rental trends, competitor pricing, new construction, and market demand, and contribute insights for sales strategies.
  • Participate in marketing initiatives, resident events, and social media outreach to increase brand visibility and occupancy.
  • Maintain tour routes and show units to create a positive impression on prospects.
  • Deliver a seamless move-in experience that exceeds resident expectations.
  • Provide exceptional customer service, address resident concerns professionally and empathetically, and help create a welcoming community atmosphere.
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