Leasing Consultant - Seattle, WA

Tripalink•Seattle, WA

2d•$21 - $22

About The Position

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents. As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need. Tripalink is seeking a motivated and customer-focused Leasing Consultant to join our Seattle team. This role is responsible for guiding prospective residents through the leasing process, managing incoming leads, and ensuring a seamless move-in experience. The ideal candidate is sales-driven, detail-oriented, and passionate about real estate and property leasing.

Requirements

Education: Bachelorâs degree preferred.
Experience: 1+ years in leasing, real estate, property management, or sales-related fields.
Skills: Strong communication, negotiation, and customer service skills.
Detail-oriented with excellent organizational and multitasking abilities.
Ability to work independently while collaborating effectively with the leasing and marketing teams.
Technical Proficiency: Familiarity with Microsoft Office (Excel, PowerPoint, Word) and Google Suite.
Experience with social media platforms (Instagram, TikTok, Craigslist, Facebook Marketplace) for lead generation.

Nice To Haves

Knowledge of leasing software and CRM tools (e.g., AppFolio) is a plus.
Mandarin Speakers

Responsibilities

Engage and follow up with prospective tenants via phone, email, and online platforms to schedule tours and secure leases.
Conduct property tours (in-person and virtual) and present available units in a compelling and persuasive manner.
Maintain thorough knowledge of all properties, amenities, pricing, and availability to effectively match prospective tenants with suitable homes.
Promote vacant units through various advertising channels, including social media, online listings, and community events.
Track and manage leads in CRM systems to ensure consistent follow-ups and maximize leasing conversions.
Stay informed about market trends, pricing strategies, and competitor offerings to optimize leasing performance.
Provide top-tier customer service to current and prospective residents to enhance tenant satisfaction and retention.
Assist in lease renewals by proactively reaching out to residents and discussing renewal terms.
Address tenant inquiries regarding leasing policies, rental terms, and move-in/move-out procedures.
Prepare and process lease agreements, addendums, and other necessary documentation in compliance with leasing regulations.
Ensure accuracy and completeness of all lease files and tenant records.
Understand and apply basic landlord-tenant laws, residential real estate regulations, and fair housing policies.
Coordinate with the property management team to facilitate move-ins, check-outs, inspections, and maintenance requests.