Leasing Consultant

Coastal Ridge•Bexley, OH

About The Position

As a Leasing Consultant, you will support leasing efforts and day-to-day resident interactions at The Fitzgerald. You will create positive experiences for prospective and current residents while working toward individual and team leasing goals. This is a full-time, non-exempt position that reports to the Property Manager. The Fitzgerald is a residential community in Bexley, near Capital University and downtown Bexley. Its homes include quartz countertops, stainless steel appliances, fully equipped kitchens, in-unit washers and dryers, and smart home locks; select residences have private balconies. The role includes prospect engagement and tours, leasing and application support, lead follow-up and recordkeeping, resident service, community marketing and events, and upkeep of the office, model units, clubhouse, and tour routes. Associates may also be asked to perform emergency duties and other assigned work.

Requirements

High school diploma or equivalent.
Willingness to obtain licenses and certifications required by applicable state or local jurisdictions.
Strong computer literacy and ability to learn new systems quickly.
Ability to participate in emergency duties as needed.

Nice To Haves

Previous leasing and sales experience.
Multifamily or student housing experience.
Familiarity with property management software such as Entrata, OneSite, or RealPage.
Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering.

Responsibilities

Contribute to individual and team leasing targets, striving to meet or exceed goals.
Greet prospective residents, build rapport, and create positive first impressions.
Conduct property tours, showcasing features and benefits in ways tailored to each prospect’s needs.
Address objections, explain benefits, and secure leasing commitments.
Respond to leasing inquiries by phone, email, or in person within 24 hours.
Enter and maintain accurate lead information in Entrata and follow up with prospects by calls, emails, or letters.
Stay informed about leasing trends, traffic patterns, and product availability to guide prospects.
Maintain the office, model units, clubhouse, and common areas along the tour route, and report issues to the appropriate team member.
Participate in community marketing, outreach, and resident event planning and execution.
Guide prospects through applications, follow screening procedures, and ensure accurate lease execution.
Collect move-in fees and properly handle paperwork and funds.
Address resident inquiries, process service requests, and assist with day-to-day resident needs.
Manage the community waitlist and communicate updates to prospects.
Perform other duties as assigned.
Participate in emergency duties as needed.