Lease Up - Leasing Consultant

Kettler Enterprises•Salt Lake City, UT

1d•Onsite

About The Position

KETTLER is seeking a Lease Up - Leasing Consultant for Lotus Republic and Lotus Cityline, an apartment community in Salt Lake City, Utah. This role, reporting to the Community Manager, is crucial for maximizing property occupancy. The Leasing Consultant will achieve this by generating qualified traffic, engaging with the local community, scheduling appointments, securing rentals, fostering resident retention, and delivering exceptional customer service.

Requirements

At least 1 year of customer service, sales or office experience is required, preferably in residential property management.
At least 1 year of lease-up experience.
High School Diploma, GED, or equivalent.
Customer service, sales, and goal-oriented mindset.
Must be able to work on weekends and holidays.
Computer proficiency and knowledge of the Microsoft Office Suite.
Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
Familiarity with social media platforms, as well as best practices for businesses.

Nice To Haves

Some college preferred.

Responsibilities

Greeting prospective residents and providing them with property tours.
Performing proper outreach marketing.
Help create engaging social media initiatives to connect residents, and manage posts.
Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
Assisting with resident retention.
Support efforts to partner with nearby businesses, events, and other local organizations.
Walking the marketing path daily.
Providing excellent customer service to residents and prospects.
Processing lease applications and qualifying residents.
Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
Play a key role in resolving resident concerns and issues.
Other duties as assigned.