Leasing Consultant/Marketing Agent

ARCAN Capital•Fairhope, AL

About The Position

As a Leasing Consultant, you will serve as the primary point of contact for both prospective and current residents, fostering a welcoming and professional community atmosphere. This role is ideal for individuals who are passionate about customer service, excel at building relationships, and thrive in a dynamic, people-focused environment. If you are seeking an opportunity to contribute to a growing organization while enhancing the resident experience, we encourage you to apply. Founded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the Southeastern United States. With a team of over 80 employees—and plans to expand this year—you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture. At Arcan Capital, we believe in fostering a collaborative, engaging, and service-driven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees.

Requirements

Customer service-oriented mindset with a passion for helping people.
Excellent communication, problem-solving, and interpersonal skills.
Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
Detail-oriented with strong organizational and time management skills.
Proficiency in Microsoft Office (Word, Excel, Outlook) a plus.
Team player with a positive, professional attitude and a commitment to excellence.
Willingness to work a flexible schedule, including weekends and holidays, as needed.
High school diploma or equivalent required.

Nice To Haves

Prior experience in customer service, leasing, hospitality, or administrative support.
Ability to handle confidential information with professionalism and discretion.

Responsibilities

Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities.
Drive occupancy goals by effectively communicating the benefits of Arcan Capital’s apartment homes and guiding prospects through the application process.
Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements.
Ensure move-in readiness by coordinating apartment inspections and ensuring all necessary preparations are complete.
Provide exceptional customer service by addressing resident concerns, handling lease renewals, and fostering a welcoming environment.
Manage leasing-related administrative tasks, including maintaining accurate resident records.
Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a professional and friendly approach.
Maintain knowledge of market trends and competitor properties to effectively position Arcan Capital’s communities.
Support community events and resident engagement initiatives to enhance the living experience.