Leasing Consultant, Multifamily (Affordable)
About The Position
As a Leasing Consultant, you are an important member of the onsite management team, helping create a welcoming and positive experience for visitors, prospects, and residents. You manage your success by meeting leasing goals, including occupancy and rent growth, and building rapport with prospects and residents. You tour the property with prospects, answer questions about the property’s amenities, local community, and grounds, and highlight the quality of the community and apartment-home lifestyle. You help prospects qualify by collecting information and initiating background checks, ensure apartments are ready for move-in, and provide resident service that supports satisfaction and retention. You also coordinate rental paperwork and perform related office activities. The role operates in a professional office environment and includes travel outside between properties in varying weather conditions. It may require standing and walking for extended periods, climbing stairs or ladders, operating office machinery, traveling up to 25% of the time, and moving objects weighing up to 25 pounds.
Requirements
- High school diploma, GED, or trade, technical, or vocational school education.
- At least 1 year of related experience.
- Effective communication and customer service skills.
- Basic computer skills in a Windows environment.
- Courtesy, professionalism, organization, and the ability to meet deadlines.
- Ability to travel up to 25% of the time.
- Ability to stand and walk for extended periods, climb stairs and ladders, operate office machinery, and move objects weighing up to 25 pounds.
Responsibilities
- Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
- Promote the community and apartment-home lifestyle to drive leasing.
- Collect information and initiate background checks to help prospects qualify for an apartment home.
- Ensure apartments are prepared for move-in.
- Provide resident service that exceeds expectations and supports resident retention.
- Organize and complete office activities and coordinate paperwork related to apartment rentals.
- Assist with the leasing activities of the leasing staff.
- Follow company policies and procedures and work professionally as a team player.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee assistance program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
