Leasing Consultant

Scully Company • Philadelphia, PA

22h • $22 - $24 • Onsite

About The Position

The Leasing Consultant / Resident Experience Consultant is a full-time role focused on creating positive experiences for prospective residents and providing top-notch customer service to current residents. This role involves guiding individuals through the home-finding process, building rapport, delivering exceptional apartment tours, and acting as an on-site brand ambassador. The position requires maintaining consistent communication, simplifying the leasing and move-in process, and engaging with the community through social media and local outreach. A key aspect is representing the Scully brand with a problem-solving attitude when resident issues arise.

Requirements

• Prior experience in leasing, hospitality, marketing, customer service, or community engagement
• Excellent interpersonal and communication skills with a genuine passion for people
• Polished professional appearance
• Confident using technology platforms, social media, and digital communication tools
• A proactive, solution-oriented mindset and collaborative team spirit
• High school diploma or equivalent

Nice To Haves

• Comfort working with CRM or other sales software systems and digital content platforms preferred
• associate or bachelor’s degree preferred

Responsibilities

• Guiding people through the process of finding a home
• Building rapport and engaging customers through meaningful conversations
• Delivering exceptional apartment tours and creating memorable first impressions
• Demonstrating the unique benefits that set your community apart
• Maintaining consistent and thoughtful communication throughout the sales process through various channels (phone, text, email, etc.)
• Providing top notch customer service for our residents
• Serving as a welcoming on-site brand ambassador for the community
• Making the leasing and move-in process simple for new residents
• Representing the Scully brand with your can-do, problem solving attitude when resident issues arise
• Building connections with residents, prospects, and local businesses to strengthen community engagement
• Sharing the story of your community through social media and local outreach

Benefits

• Competitive salary plus additional merit opportunities
• Medical, Dental, and Vision Insurance (comprehensive coverage for you and your family)
• Employer-paid Life Insurance and Long-Term and Short-Term Disability
• 401(k) with Employer match to help you plan for your future
• Paid Time Off (PTO) and Paid Holidays
• Employee Housing Discount
• Tuition Assistance and ongoing training opportunities
• Parental Leave
• Healthcare & Dependent Care Flexible Spending Accounts (FSA)
• Pet Insurance to keep your furry family healthy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED