Leasing Community Intern

Cardinal Group Companies•Tampa, FL

4h•Onsite

About The Position

The Leasing Community Intern delivers high-quality customer service to residents and prospective residents, collaborates with the community team, and supports efforts to achieve full occupancy by retaining residents, leasing available apartments, and pre-leasing future availability. The role includes front-desk administration, leasing activities, lease paperwork and file maintenance, community events, training, and on-call duties. This is a temporary, non-exempt position scheduled for approximately 20 hours per week, including evenings and weekends. Interns must reapply annually; prior employment does not guarantee rehire. The work takes place inside and outside apartment buildings and throughout the property, including amenities. The role involves frequent exposure to outdoor elements and potentially unpleasant or hazardous temperatures, weather, odors, and landscape conditions. Rare local travel may be needed to assist other properties or attend training. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent.
Currently enrolled in a degree program at an accredited college or university, with at least 6 credit hours.
Completed at least one year at the enrolled accredited college or university.
Maintain a cumulative GPA of at least 2.5; GPA is verified annually.
Be a current or future leaseholder of the community.
Live on the designated community floor as assigned by the Community Manager and in accordance with community guidelines.
Hold a valid driver’s license.
Be available for approximately 20 scheduled work hours per week, including evenings and weekends.
Ability to embody Cardinal Culture and Cardinal’s Core Values.
Ability to lift, carry, push, pull, or maneuver weights up to 40 pounds and physically access all interior and exterior parts of the property and amenities.
Ability to work indoors and outdoors in all weather conditions.
Ability to stand, walk, reach, climb, stoop, or squat, and regularly use hands to finger, type, handle, or feel, and talk or hear.
Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Nice To Haves

Preferred career experience in assistant roles, administrative assistance, reception, leasing consulting, real estate assistance, or leasing.

Responsibilities

Provide customer service and act as an ambassador for Cardinal, working to ensure customer satisfaction.
Perform administrative front-desk tasks and duties.
Participate in Cardinal Way of Leasing training and use its leasing process: greet prospective clients, answer leasing calls, determine needs and preferences, present the community and apartments, use feature-and-benefit selling, close sales, and follow up.
Complete lease applications and lease-file paperwork.
Pass third-party leasing shops and obtain Cardinal Way of Leasing certification.
Maintain accurate lease-file documentation in accordance with company policy and participate in audits as assigned by the Community Manager.
Keep the tour path clean to support a positive first impression.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Participate in Cardinal U training as required.
Perform on-call duties, including lock-outs and nightly rounds.
Work evenings and weekends.
Follow other instructions and perform related duties assigned by the Team Leader.