Leasing Associate - Phoenix, AZ

Zekelman Industries•Phoenix, AZ

1d•Onsite

About The Position

As a Leasing Associate at Z Modular Industries’ FLATZ 602 community in Phoenix, Arizona, you will help drive occupancy by providing prospective residents with a professional, welcoming experience and showcasing the community’s lifestyle and amenities. You will manage the leasing cycle from initial inquiry through move-in, ensuring interactions reflect high service standards. The role involves customer-facing work in a fast-paced environment and promoting quality living experiences. You will also support resident retention, marketing, community outreach, resident events, and property readiness while promoting and following workplace safety requirements and company policies.

Requirements

1–3 years of experience in leasing, sales, or customer service; residential property management experience is preferred.
Ability to speak Spanish is required.
Proficiency with CRM platforms, leasing software, and digital tools.
Strong communication, interpersonal, and customer service skills.
Professional presentation and confident, goal-driven closing ability.
Flexible availability, including weekends and some evenings.
Ability to multitask and manage priorities in a fast-paced environment.
Ability to perform essential job functions, including conducting tours, inspecting apartment homes and common areas, and interacting with residents and prospects.
Ability to move throughout the property, including stairs and outdoor areas in varying weather conditions.
Ability to operate a computer, phone, and standard office equipment.
Visual ability to review documents and assess units and property conditions for cleanliness, safety, and readiness.
Ability to stand or remain stationary for extended periods.
Occasional ability to lift or move items such as packages, office supplies, leasing materials, or event equipment weighing up to 50 pounds.
All responsibilities must be performed in accordance with established safety protocols.

Nice To Haves

High school diploma or equivalent preferred.
Residential property management experience preferred.
Knowledge of Fair Housing laws and leasing regulations preferred.

Responsibilities

Greet and qualify prospective residents and schedule property tours.
Promote apartment features, community amenities, and lifestyle benefits.
Respond promptly to leasing inquiries by phone, email, and online platforms.
Process applications, conduct background checks, and prepare lease documentation in compliance with company policies.
Facilitate renewals, move-ins, and move-outs to support a seamless resident experience.
Maintain an organized leasing pipeline using CRM and follow-up systems.
Support resident retention and execute lease renewal campaigns.
Participate in marketing initiatives and community outreach to generate leads.
Keep model units and common areas clean, well-maintained, and ready for tours.
Assist with planning and executing resident events and promotional activities.
Promote and uphold workplace safety in compliance with regulations and company policies.