Leasing and Social Media Specialist

Bristol Equities, Inc•Portland, OR

1d•Onsite

About The Position

This position is responsible for managing Bristol Urban’s residential leasing process and for creating, posting, managing and tracking all content for Bristol Urban social media platforms. Bristol Urban Apartments owns, manages and maintains a portfolio of vintage multifamily and mixed-use buildings in Portland and Vancouver. This role acts as the primary point of contact for prospective tenants, guiding them through showings and the application process.

Requirements

Customer service skills
Good communication and interpersonal skills
Attention to detail
MS Office suite, especially Excel, Word, and Outlook
Ability to follow oral and written instructions in English
Ability to prioritize multiple tasks
Ability to work effectively with a team
Ability to work independently as needed to support group effort
Valid driver’s license and street legal vehicle.

Nice To Haves

Prior social media marketing experience preferred

Responsibilities

Track and respond to guest cards in AppFolio
Contact potential tenants to set up tours
Conduct property tours, answer questions and highlight key selling points of Bristol Urban’s unique vintage units
Consistently follow up with leads after tours
Guide prospective tenants through the rental application process and act as a liaison between Bristol Urban’s screening provider and tenant when necessary to ensure proper documentation is submitted
Communicate regularly with property managers regarding tours
Assist property managers in micro staging units
Assist with marketing events, open houses and community outreach when needed
Create engaging, high-quality branded content for Bristol Urban’s Instagram, TikTok and Facebook accounts that generate new leads from prospective tenants
Film, edit and post short-form videos of vacant units that highlight the unique features of our properties and are tailored to each of our social media platforms
Ensure videos have a consistent tone and branding
Post ads of vacant units to Facebook Marketplace via Bristol’s main Facebook page
Capture new photos of vacant units when necessary
Regularly coordinate with property managers to identify appropriate units for videos
Write and send out Bristol Urban’s monthly newsletter
Create other marketing material as needed
Reply to inquiries on social media platforms from prospective tenants
Create guest cards in AppFolio with new leads received via social media platforms and schedule tours with leads for Bristol’s Leasing Agent
Create and present vacancy report for biweekly marketing meetings
Review and track advertisements posted by property managers on Zillow, Bristol Urban’s website and Craigslist to ensure accuracy
Create reports with video engagement and follower growth for marketing meetings
Track and report data on number of responses to videos, tours scheduled and applications received from prospects that originate from social
Comply with the expectations outlined in the Employee Handbook
Attendance is an imperative job function
Perform all other duties as per instructions by the Company
Any other reasonable and proper tasks as assigned from time to time by supervisor