Leasing and Property Assistant

Sinatra & Company Managem•Buffalo, NY

9h•Hybrid

About The Position

Sinatra and Co. is pleased to announce a Leasing and Property Assistant opportunity available for hire. At Sinatra we operate with the mindset of One Team, One Direction. When joining the team, you will be responsible for upholding this value as well as striving for professional growth and development. Founded in 2010, Sinatra and Co. serves our communities through our unique value-add real estate investment approach which includes historical/tax-credit development projects as well as workforce housing acquisition and operation. As a family-owned, vertically integrated real estate firm, Sinatra and Co. manages and owns over $500M in assets comprised of more than 5,000 apartment units. Our unique concept allows for collaboration on all fronts of the real estate industry spanning from investment opportunities to management of onsite operations. We also take pride in heavily investing in our people – the driving force behind our operations. Our company culture focuses on striving for greatness and growing every team member in our family-oriented vision for success. As part of the Sinatra and Co. team, you will be a part of a team committed to excellence both inside the office and out on our properties.

Requirements

Remains professional and positive when interacting with prospects, residents, and other team members
Enjoys being a team player and operates in the best interest of the organization
Is proactive and thinks outside of the box for leasing initiatives, resident events, and other workplace needs
Possesses excellent telephone, written, and verbal communication skills.
Competent computer skills.
Must possess a valid driver’s license and reliable transportation.

Nice To Haves

Yardi experience is preferred.

Responsibilities

Works initial lead inquiries and elevates qualified leads to Leasing Professional Team
Collaborates with Property Management Team to assist in all aspects of leasing apartments and other property management related duties
Operates as an extension of the Property Management Team to complete miscellaneous tasks, projects, or action items as assigned
Responsible for lead management within the queue and maintain an average follow-up time of one business day
Maintains working knowledge of unit availability and ensures accuracy
Monitors occupancy for units and other rentable items to meet or exceed budget expectations
Identifies areas for opportunity such as creating mini models, highlighting stale vacancies, and communicating occupancy improvement ideas to the Property Management Team.
Visits the asset(s) regularly to ensure excellent curb appeal, removes trash and debris as discovered along path
Assists in walking every unit prior to showing, providing keys for move-in, or other applicable situations
Opens and closes the office daily to include but not limited to refreshing bathroom/kitchen areas, clearing loose paperwork or files, organizing furniture, emptying trash receptacles, sweeping, mopping, cleaning surfaces with disinfected, and any other tasks that would contribute to a clean and orderly environment
Maintains 100% completion in any additional training assigned through the LMS platform
Locates opportunities for review requests following positive interactions with residents or prospects
Assists in marketing efforts such as outreach marketing, event planning, retaining a current market survey, and networking within the community.
Monitors marketing collateral and communicates needs with marketing department
Maintains working knowledge of Fair Housing laws, rules, and regulations concerning apartment leasing and management
Assists in resident retention efforts and other resident needs as applicable
Assist with investor relations as needed
Has ability to work a flexible schedule to include nights and weekends, as well as flexible office locations based on company needs
Completes any additional tasks assigned by Property Manager or other member of upper management.