Leasing and Marketing Assistant - Legacy on Rio

Landmark Properties•Austin, TX

1d•Onsite

About The Position

The Leasing & Marketing Assistant's primary role is to support the planning of community events, actively engage in on- and off-campus activities, and provide service to prospective residents to achieve goals set by the Community Manager. This role requires an outgoing individual who will act as a quality leader to the Community Ambassadors. The duties may evolve as community needs change.

Requirements

Outgoing personality.
Act as a quality leader to Community Ambassadors.
Ability to monitor and maintain model and tour route.
Ability to assist with property curb appeal.
Ability to track and report leasing data, metrics, and goals.
Ability to develop and execute resident retention and acquisition strategies.
Ability to create and maintain vendor relationships.
Ability to organize and manage resident and marketing events.
Ability to prepare for and execute housing fairs and on-campus events.
Ability to assist with social media campaigns.
Ability to ensure follow-up activities for prospective residents.
Ability to report to shifts on time.
Ability to maintain confidentiality.
Ability to adhere to company policies and procedures.
Ability to maintain a clean and professional work environment.
Ability to assist with roommate placement.
Understanding of lease documents and addendums.
Ability to communicate lease information to prospective residents and parents.
Ability to participate in move-in activities.
Ability to manage time efficiently.
Ability to assist in maximizing revenue and occupancy.
Ability to assist in collecting rents and deposits.
Ability to operate marketing activities within budget.
Ability to provide documentation for purchases.
Ability to co-facilitate Leasing Training.
Ability to track Leasing Ambassador performance.
Ability to understand and exceed customer expectations.
Ability to develop a sense of community.
Ability to communicate effectively with residents, parents, and university personnel.
Ability to represent the company professionally.
Ability to maintain a positive community environment.
Ability to assist residents in conflict mediation.
Ability to survey common areas and report concerns.
Ability to document and address lease violations.
Ability to identify and report safety and security risks.

Nice To Haves

Experience in planning community events.
Experience in on- and off-campus activities.
Experience providing service to prospective residents.
Experience acting as a quality leader.

Responsibilities

Monitor and maintain model and tour route daily.
Assist with property curb appeal maintenance.
Assist in tracking and reporting leasing data, metrics, and goals.
Assist in developing and executing strategies for resident retention and acquisition.
Create and maintain relationships with vendors.
Organize and manage monthly resident events.
Organize and manage monthly marketing events.
Prepare for and execute housing fairs and other on-campus events.
Assist with social media campaigns to maintain a social media presence.
Ensure follow-up activities are completed for all prospective residents.
Report to shifts on time.
Maintain confidentiality of client, resident, and company information.
Understand and adhere to Landmark Properties policies and procedures.
Maintain a clean and professional work environment.
Assist in roommate placement and matching.
Understand the lease document and addendums, and communicate relevant information to prospective residents and parents.
Participate in all move-in related activities.
Manage time efficiently and effectively.
Assist in maximizing revenue and occupancy.
Assist in collecting rents, security deposits, and other income.
Operate marketing activities within budget, seeking approval for deviations.
Provide documentation/receipts for all company purchases.
Co-facilitate annual Leasing Training.
Assist in tracking Leasing Ambassador performance through lease audits.
Understand and exceed the needs and expectations of prospective residents, clients, and vendors.
Develop a sense of community among prospective residents and staff.
Maintain active and effective communication with prospective residents, parents, and university personnel.
Represent the community and Landmark Properties professionally.
Maintain a positive community environment and encourage participation in events.
Assist future residents in mediating conflicts, proactively and reactively.
Help keep the community clean by surveying common areas and reporting concerns or assisting with cleanup.
Document and address resident behaviors that violate the law or community lease agreement.
Identify and report safety and security risks to the Community Manager.