Leasing Agent

Carla Properties • Hillsboro, OR

12d • Onsite

About The Position

As a Leasing Agent, you'll be the face of Carla Properties at the communities, providing coverage and extra support where needed. Your day will be dynamic-greeting visitors, guiding prospects, supporting leasing activities, and ensuring our properties shine. You'll collaborate closely with Resident Managers and help maintain high occupancy and resident satisfaction. As a Leasing Agent, you will provide coverage and support to our West Side apartment communities. You'll be the welcoming face for visitors, guide prospects through the leasing process, and ensure our properties are well-maintained and our residents are satisfied. You'll work closely with Resident Managers and play a key role in maintaining high occupancy and resident satisfaction.

Requirements

• Excellent customer service and sales skills
• Proficiency with computers, MS Office, and ideally Yardi/Tenant Tech
• Stellar attention to detail and organizational skills
• Ability to work weekends and a flexible, roving schedule
• Professional, dependable, and confident communicator
• Ability to lift 25 lbs, climb stairs, and perform office/onsite duties
• People-person who thrives in a fast-paced, team-oriented environment
• Outstanding level of people skills, commitment to teamwork, and a desire to grow and advance their careers

Nice To Haves

• 3+ years of leasing experience

Responsibilities

• Welcome and inform prospective residents about our communities
• Guide prospects through applications, rental agreements, and move-in processes
• Accurately enter data and generate reports using Yardi Voyager & Tenant Tech
• Resolve resident issues with professionalism and care
• Oversee office workflow, process move-in/move-out paperwork, and manage rent collection
• Conduct property inspections and coordinate maintenance as needed
• Support and motivate onsite staff, assist with hiring and training as requested
• Ensure compliance with Fair Housing Laws and Carla Properties' policies
• Maintain property appearance and safety standards
• Greet visitors and provide information about the community
• Explain rental policies and answer questions about the property and area
• Collect rent and other payments, deliver keys, and handle move-ins/outs
• Maintain office operations and perform data entry
• Complete weekly, monthly, quarterly, and annual reports
• Process move-in/move-out paperwork and post notices
• Conduct property inspections and ensure apartments are "rent ready"
• Oversee the appearance of all property amenities and common areas
• Interact with residents in a professional, friendly manner
• Assist with hiring, training, and supervising staff as needed
• Support daily workflow and on-call emergency schedules
• Follow purchasing guidelines and manage stock control
• Adhere to safety protocols and perform light physical tasks as required

Benefits

• Employer-paid medical insurance (employee)
• Optional dental insurance
• Paid holidays, sick & vacation time
• 401k with employer match (up to 4%) and immediate vesting
• Employer-paid short-term & long-term disability, group life & AD&D insurance
• Employee discounts for apartment homes and storage garages
• $1,000 sign-on bonus, payable after completing 90 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed