LEASING AGENT (Affordable Housing)

Bickerdike Redevelopment Corporation•Chicago, IL

About The Position

The Leasing Agent will be responsible for carrying-out leasing for affordable housing for low and moderate-income families, which includes completing the essential work of applicant screening, verifications, home inspections, and all other leasing-related functions for Bickerdike’s rental housing, as well as maintaining the lowest vacancy rates possible. In all instances the Leasing Agent will perform duties in accordance with and be committed to the Bickerdike mission. The position requires the ability to plan, organize, and execute tasks; analyze information, make informed decisions, use critical thinking and reasoning skills, and monitor and regulate behavior and emotions. A high level of Customer Service skills is required.

Requirements

Minimum of 3 years of related Leasing experience.
High school diploma or equivalent required.
Must have or be willing to obtain Leasing Agent License.
Low Income Housing Tax Credit experience needed.
Good communication, writing, computer and executive functioning skills necessary.
Must be able to work with persons of various ethnic and socio-economic backgrounds.
Willing to work flexible hours.
Must have access to car, valid driver’s license and proof of insurance for work in field.

Nice To Haves

Bilingual English/Spanish a plus.
Chicago northside residents within the communities we serve, preferred.

Responsibilities

Under the direction of the Leasing Manager, maintain and carry-out the application and leasing process for persons seeking rental/coop housing including, but not limited to: screening applicants for vacant units based on predetermined tenant selection criteria, preparing eligible cases to be presented to the tenant selection and appeals committees, marketing, showing apartments, and preparing leases.
Ensure completion of all required items and documentation related to the applicant screening process including but not limited to landlord verifications, home visits, income certifications, credit and criminal background checks, carrying out diligent follow up with all relevant individuals/entities as required.
Ensure that all policies and procedures related to leasing are adhered to and ensure that all applicant files are reviewed by the Leasing Manager prior to submission to the Appeals Committee and that all resident leases are reviewed by the Leasing Manager prior to lease execution/signing.
Coordinate and carry out annual inspections and all required follow-up duties including taking warranted action such as filing work orders, billing, etc. in relation to tenant damages noted during annual inspections and/or re-inspection in cases of bad housekeeping or failed inspections.
Coordinate and carryout all duties related to assigned waiting lists, in coordination with the Waitlist Coordinator and Leasing Manager, including but not limited to: maintaining accurate and up to date status information, ongoing tracking of move-ins, move outs and transfers, all aspects of the annual updating process and all duties related to wait list re-openings.
Prepare and submit to Leasing Manager all required reporting to owners, governmental agencies, funding agencies and others as appropriate prior to due dates.
Maintain and utilize established electronic and paper record keeping systems and documents in accordance with internal protocol, HUD, IHDA, tax credit and other regulatory guidelines and requirements including but not limited to tenant files, rent rolls, annual inspections, required recertification forms, and Class 9 forms.
Staff the Appeals Committee and other committee meetings as appropriate.
Report tenant problems/concerns/complaints to the Leasing Manager.
Perform other relevant duties as assigned.